The Katy Plumbing Company Heating & Air
Service Area in Houston, Texas
Business Location: 1704 Avenue D, Katy, TX 77493, United States
Contact Number: +1 281-638-8429
Customer Rating: 4.9
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
HVAC Services Offered
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Service options
- On-site services
- Language assistance
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Accessibility
- Wheelchair-accessible entrance
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Offerings
- Repair services
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Planning
- Appointment required
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Payments
- Credit cards
- Credit cards
Service Categories
- HVAC contractor
- Air conditioning contractor
- Air conditioning repair service
- Furnace parts supplier
- Furnace repair service
- Heating contractor
- Heating equipment supplier
- Plumber
- Water purification company
- Water testing service
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Customer Feedback (199)
HIGHLY RECOMMEND!!! David and his helper just did a home service line repair and range hookup. Both were leaking; Centerpoint did an inspection and shut off the gas. The Katy Plumbing team were prompt, polite, and professional from the initial receptionist scheduling the next day service to their on-site service technicians. They worked with me on the price, and did a proper job, no shortcuts! This is a company I would definitely use again for any of my plumbing needs.
Katy Plumbing showed up, within an hour of my call, for a water heater replacement quote. As a new customer I was very impressed. And Price was excellent! Wilmer was able to replace the water heater right then, same day. Quality parts were used and Wilmer did a fantastic job. Katy Plumbing has just garnered a new, happy customer!
Today I had an emergency with a broken water pipe connected to my outdoor faucet, including water leaking inside of one the room. I called up Katy Plumbing Co., sent Mr. Greg Chavez and his assistant and he resolved the problem in the time needed: highly professional, friendly, explained to me with concise and precise terms. Made a clean job, including tomorrow mid morning to fix the wall hole. Highly recommended!
Victor was awesome - emergency after-hours leak in the wall from the AC condensation drain overflowing due to a poor connection into a clogged drainage line for my guest bathroom sinks. Victor and his assistant were thorough, kind, and quick to assess and repair. He sent detailed reports with electronic receipts to my email to be able to relay to my contractor to fix the wall damage after. Scheduling for their emergency after hours service was quick and easy over the phone and the scheduler had great customer service. Highly recommend, & very professional!
Needed repairs on a handicap bathroom area. The help desk associate provided options for scheduled and quick response. Quick response was there with 45 minutes.My technician provided expert advise n options, and completed the task in record time. As usual Katy Plumbing was up to the task with kind and courteous service! A+
Katy Plumbing Company did an excellent job fixing my clogged kitchen sink. They spent three hours troubleshooting and trying different solutions until they finally resolved the issue. I really appreciate their persistence, professionalism, and dedication to getting the job done right. Highly recommend their services!
Great experience with Katy Plumbing. They were able to diagnose and solve my low water pressure problem. Junior was very knowledgeable and explained the issues well. I highly recommend them for any plumbing issues you have in your home!
Katy Plumbing Co. came highly recommended. They were very responsive: excellent communication, timely and arrived promptly. The plumber, JR, was honest and communicated his assessments well, attentive to my concerns and presented alternative solutions. Great personality and outstanding level of workmanship: cordial, forthcoming, thorough and paid close attention to detail. He also kept the work area clean which was very important to me. Thank you for completing the work by Christmas eve. I would specifically request him again for future work.
Katy Plumbing/Ac did a really great job explaining and finishing the job. Robert made sure I knew what was taking place every step of the way. Communication was great! I have been with the plumbing side for many years and have switched over from my previous AC company of over 20 years because communication had gotten so bad. Glad I switched!
We have been using Katy Plumbing for many plumbing needs over the past 5+ years (new water heater, new water filtration, clear drain backups, new faucets, hook up new gas oven, and more). We have always had excellent service, and every technician is licensed, very knowledgeable, and respectful of our home (and they always wear shoe coverings!). Michael Nieland, who just installed a new bathroom vanity and rerouted our HVAC drain line down from the attic to this closer bathroom, did an excellent job and is very talented! We have peace of mind knowing we will always get professional service and excellent customer care from Katy Plumbing Company.
Finally decided to upgrade my tankless water heater after a year of debating. Got a quote from Katy Plumbing a year ago — decided to get a quote again a year later after misplacing my prior quote. George (the owner) called me to talk me out of having somebody come out to re-quote the same job, reminded me of the quote from last year, and actually knocked a good chunk off the original quote if I decided to proceed. I guess it’s good that I was talking to the owner!Peter was the technician who came out for the install. His arrival was on time, and he was very professional throughout. Install was completed quickly, and he took the time to answer ALL of my questions (and I had a lot!). Peter is super friendly and I would definitely use him again and recommend him to anyone.Katy Plumbing may not be the cheapest option around, but my experience is that they are professional, honest, and reliable. Sometimes you get what you pay for, and I feel I got a great bang-for-the-buck with them.
Erick came on a weekend day to attend to a serious, inside-an-outer-wall pipe leak that had apparently been at it for quite a long time. It wasnt a simple fix, but he analyzed what needed to be done to assure that the fix would be in place for many years to come. Hes a hard worker, willing to answer the questions of a homeowner, and all the while maintaining a cheerful attitude. Im very pleased with the job he performed. Good hire, Katy Plumbing!
Came back from Spring Break with water leaking from both water heaters. Called Katy Plumbing and within 2 hrs on a Sunday, they had Saul at our house to assess the situation and give us a quote. It wasn’t cheap, but for 2 heaters in the attic that have never had service in their 11 yrs on the job, it was reasonable. Saul and his assistant Leo did a quick and professional job and we are very happy to recommend Katy Plumbing to anyone.
Unfortunately we had a crack in the main water service pipe to our house. Katy Plumbing scheduled Jose Perez for the next day to make the necessary repairs. Jose was great! He came at the scheduled time and looked over the issue and literally dug into the issue and also addressed the concerns we had with the shut off valve being old and always sitting in water. Water line was fixed and he raised the valve, so no more sticking my hand down a dark hole full of water to shut the water off. Thank you Jose and Katy Plumbing for taking care of our water line.
Had Katy Plumbing out to unclog a kitchen drain and Michael did a great job. He explained the process and cost, was done quickly, and cleaned up everything. Ive used Katy Plumbing in the past and their service technicians are always on time, friendly, and professional. I highly recommend them for any plumbing needs
I got a very good experience working with Ryan. He was professional, polite, easy to talk to as well as having answered all my questions. The work done was very detailed and the leak issue was properly fixed. They also warranty their work for 1 year. Overall Im satisfied with the service provided.
A couple of coworkers recommended Katy Plumbing, so I asked for an estimate from them and another company. David, from Katy Plumbing, provided great communication, was on time, very professional, and quoted us a fair price without any pressure about financing or signing a contract. The other company’s plumber was great (and about to change employers), but the sales rep was the opposite of how I described David. We chose Katy Plumbing and David got to work right away, did a great job, cleaned up afterwards, and answered all my questions. I will definitely call on Katy Plumbing again as well as recommend them to anyone in need of plumbing services.
Miguel Garcia came out on an emergency call to us after a sewer line backed up into our house. Not a fun clean up. A cracked pipe by the company that was digging for the fiber optics cables was located pretty quickly with a camera. He was absolutely phenomenal. Super informative and very friendly; worked very quickly to find the issue. Highly recommend this company for any plumbing needs.
Wilmer did a great job, arrived promptly, and got right down to resolving my plumbing issue. He walked me through the issue I was having, and provided excellent tips to help me avoid clogged kitchen drain pipes. Excellent!
I called Katy Plumbing Co as it was referred to me by a friend. This would be my first experience with them. I explained my situation and they scheduled-sent someone out the very next day.The plumber (Victor) showed up on time and was professionally dressed. I explained my situation, which was complex. Essentially, I needed a gas pipe for a new oven relocated about 5 inches and lowered about 3 inches. The gas pipe is located on the 2nd floor, in 3 story townhouse. So it very difficult to access. The plumber explained what he needed to do, which involved cutting the floor open so he could access the pipes; I understood and agreed. He was very knowledgeable and quickly developed a game plan. We measured the spacing where the oven went, and measured the oven dimensions to ensure a proper fit and pipe relocation.His workmanship was awesome!! The following day, after a visit from an electrician, for some re-wiring, the new oven was installed. No gas leaks, everything works great and fits perfectly.Thank you Katy Plumbing Co and Victor, for the fantastic work. You’ve earned my business going forward; I will call you again for any plumbing related issues.Thank very much!Chris
Victor with Katy Plumbing was outstanding! We had an issue with the flow of hot water in our master bath tub. Another plumber said they would have to break the tile and cut into the wall to get to the pipes and solve the problem. Victor checked the hot water tank and an auto flood stop was tripped. He pushed a button, turned it on and problem solved definitely saving us $$$! We did have him work on some other things and was quick and efficient! If we could, we would give him 6 stars. Was a really nice man with a lot of plumbing experience! Highly recommend!
Angel was amazing. He explained in details what was going on with my plumbing issues. Very honest in his work. Angel knew the exact problem and tackled the problem. Thanks again Angel. I will always use katy plumbing.
Katy Plumbing always does a fantastic job. Their technician, Ryan, was able to fix my water heater within an hour. I appreciate that they keep me informed of the issues. Katy Plumbing is also one of the most affordable plumbers in the Katy area. I highly recommend their services.
Peter was professional, courteous and arrived on time. He did the job exactly as he said he would, and he answered all of our questions explaining how everything would work. He completed the job in a timely manner and made sure to show us how everything worked before he left. Katy Plumbing was communicative about his arrival time the day before and the day of the appointment so we knew exactly what to expect, and they were 100% upfront and transparent about their pricing BEFORE their arrival so there were no surprises.
I have used Katy Plumbing for all my plumbing needs for years. I have always been impressed with the ease of scheduling an appointment,. Their plumbers are knowledgeable and efficient. Luke,the plumber who came last week explained the process of fixing my root problem, completed the work efficiently and cleaned up before he left.
Excellent - fast response and knowledgeable professionals! Miguel and his associate were so friendly. Overall just a great experience! 5 stars!!
Today I had the pleasure of having Jacob with The Katy Plumbing Company come out and service my home. Jacob was very professional and knowledgeable about everything plumbing question I had. He was also very honest with me when answering my questions. For my future plumbing issues I will definitely be calling him back. If you are looking for any help with your plumbing issues I would definitely suggest The Katy Plumbing Company.
Ryan came out and assessed the issue with my heater right away. He gave me a fair quote and was able to replace my heater the same afternoon. Excellent service and I really appreciate his work.
The other day my how water heater went out. I set up an appointment on Katy Plumbings website on the same day. Troy showed up within 3 hours, gave me an estimate and got me set up with financing. First the next morning they showed up with a new water heater, new pan, new everything. And because my water heater is in the attic, they had a roofer come out and put in a new vent. From start to finish it was less than 2 hours. Fantastic service and a great experience.
Troy was an amazing member of Katy plumbing. He made me feel at ease as to what he will be doing during my service and was kind enough to talk through possible future projects i was interested in. Very kind and willing to share personal experiences with issues he has seen and what would be the most cost effective for the needs we had. Zero pressure.
Katy plumbing did an amazing job with my water heater, 2 toilets and trash disposal. Miguel was amazing professional and very knowledgeable. Would definetly recommend
Katy plumbing always provides the best service and would highly recommend them to anyone that has any plumbing issues.Victor was very timely, professional and was able to help us in a timely manner.
Woke up Saturday to some water damage from my water supply line that had leaked into the master bedroom. I called Katy Plumbing and received a response right away the replacement parts were ordered and Erick was out Monday to install. He was very professional and explained everything to me step by step. Thank you to all the great team at Katy Plumbing yall never disappoint.
We just had Junior Andrade here, right on time, at 10:00, to repair our hot water heater. He did such a great job, and put us at ease, knowing we will now be safe. He explained everything clearly before, during , and after the job. He cleaned everything up nicely when he was finished. He is a very respectful young man. We liked him so much, we are having him replace a toilet next week. We’re so happy to have found a good, honest, helpful plumber!!
Katy Plumbing is amazing! They are honest, fast and highly knowledgeable. Dallas was assigned to our call and that guy is nothing but a true blessing. I appreciate Katy Plumbing and highly recommend them over and over again!
Katy Plumbing is a company that does outstanding work and has exceptional people working for them. Paul and his colleague (Aurelio?) were true professionals and their work was of the highest quality. They were also very pleasant and said great things about the company and the owner. We will always use Katy Plumbing from now on as a result of the information that was provided about the character of the owner and the people that work there. I highly, highly recommend them.
Junior with Katy Plumbing Company not only did great work on the repairs we needed but also educated us on several home maintenance items. He is friendly and honest. We will be requesting Junior for any future plumbing needs!
Wilmer did an excellent job!! He was very thorough and helpful with our plumbing issue. He made some great recommendations and explained everything in simple terms. Very patient and informative.
Troy with Katy Plumbing was so professional and informative. He was very thorough and walked me through different options. I called this morning and Troy was at my house within a couple hours. He did a great job. I will definitely be using them for my plumbing needs moving forward.
Shoutout to Luke the plumber for a job well done! Fast, friendly, and informative—he got everything fixed up in no time and even took the time to explain things along the way. If only all home repairs were this easy! Highly recommend!
Saul Garcia did a fantastic job diagnosing our issue and providing us with quotes to get it repaired. He was thorough in his process and very knowledgable.
Mark and,I hope I get this right, Aureliio assessed the situation, explained what needed to be done and showed me the expected price up front. It was reasonable, considering the discount I received for being a member of Katy Plumbing oncall services. Anyway they were professional and even performed a plumbing inspection for the rest of the house.Overall I highly recommend their services. They’ve local and dependable.Raul
Jacob was very professional and patient. I had a gas leak in a pipe filling that needed to be replaced in order for me to get heat, hot water and be able to cook; Even though I had to wait on my end to get the ball rolling; Jacob waited. He was thorough and neat and clean with his work that he was amazing. I really appreciate you and skills set and professionalism. Will definitely recommend this company for your heating/cooling and plumbing needs.
Jacob did a fantastic job of repairing a faucet leak and replacing a stuck bathtub drain plug. He thoroughly explained the causes for these plumbing issues, the potential damage mineral deposits and chemicals can cause to our homes and health, then demonstrated a before/after example of how much better water flows when hard water deposits are removed. He specializes in whole house filtration systems and showed me several options. Very soft sale, no pressure, and I’ll definitely be hiring Jacob to install a whole home water filtration system in the very near future. His work is very thorough and expedient without cutting corners. I highly recommend Jacob and Katy Plumbing.
Ryan the technician was great! He was very knowledgeable about what needed to be done, he provided a very competitive quote, and the work was completed promptly. I will definitely use Katy Plumbing for my future Plumbing needs.
What a great experience, we have been in Katy for 23 year and never found a good plumbing company until the visit from Katy Plumbing. Ryan was great, true professional and man of integrity. You can’t go wrong with this company!
Katy Plumbing has been awesome to work with. They arrive on time and make sure everything is in good working order before they leave. After Beryl, we decided to buy a generator. Had 4 different companies give an estimate and when could it be installed. The estimates were higher than KP and none could be installed and running before the end of the year. Great service with them!
Mark D. once again provided fantastic service. I have used him both at the church I pastor and now at my house. The arrived quickly for an immediate problem, carefully explained the issue and explained their service plan. Completed the repair even making sure our housecleaner didnt need any more water before he shut things down. He also explained how I could keep a problem with the AC drains into our upstairs bathrooms from clogging.
Zee and Cameron definitely earned my respect for their professionalism and friendly attitudes on my 30-minute plumbing job. Zee explained in detail each step of the way. I needed the cartridges in both my primary bathroom faucets replaced as well as switched out a kitchen aerator and shower head with original parts. In and out in 30-minutes and cleaned up the areas as well.
Greg was amazing! Greg took the time to evaluate the situation while explaining each step. He is very knowledgeable and was able to rectify the issue promptly. We highly recommend Greg and Katy Plumbing!
Had a 15 y/o water heater needing replacement. Jose was great on the diagnosis, and discussion of the options. Once we decided, he returned and had the new one in and working in no time. He even arranged to have a roofer come & reseal the external vents. Kudos to Jose & the Katy Plumbing team!
I have used The Katy Plumbing for a few projects over the past few years and they have provided excellent service every time. Most recently their tech Dallas Gary and an apprentice replaced my hot water heaters and they completed the work quickly, efficiently and at an affordable price. I would recommend The Katy Plumbing company for all your plumbing needs!
Katy Plumbing is always courteous and helpful. I called and had a technician the next day. David answered all my questions and did a great job.
Nana wanted to replace the kitchen faucet so we went to Lowe’s where she selected one. I watched the YouTube install video then tried to turn off the valves under the sink. They were corroded and unmovable. Enter Julian Lohse from Katy Plumbing. He immediately went to work and quickly replaced the inoperable valves. Then he installed Nana’s fancy new faucet. No mess, no leaks. All is well. Thanks Julian!
Katy Plumbing has efficient communication. Honest an accountable service. I had a water heater replaced along with another minor issue. Work was done well, clean, and quick. Highly reccommended.
Greg C. did a great job fixing our busted pipe. Timely and clean. Well see him tomorrow to install a new water softener. Very impressed with the service and attention to detail.
Dallas and the other technician that came out were great. Very personable and professional. Came in a timely manner, cleaned up the area and took the time to explain everything to me. We were very pleased from our first interaction calling to set up the appointment. Would recommend purchasing the membership.
Greg arrived on time. He was friendly and professional. He worked quickly and completed the bathroom faucet repair in less than an hour. My experience with all the Katy Plumbing staff has been great.
I want to thank Katy Plumbing and Paul Ramirez for their outstanding service! They came to the rescue after hours to fix a leak near our sprinkler siphon valve on very short notice. Paul was professional, efficient, and thorough, making a potentially stressful situation completely stress-free. I highly recommend Katy Plumbing for their prompt and reliable service. Thank you again!!!
Erick Palomares was really professional and kind. He really saved us by fixing a broken faucet right before the freeze hits this week coming up. He did a great job and I would highly recommend him and I know I would ask for him personally if I need another plumbing repair.
This was an emergency water heater and exhaust vent repair. They have a very good price and was very professional, on time and great to deal with. While the job at my mom’s house in Katy, I am in Cheyenne myself and Michael was upfront about cost and a complete professional. Definitely will get my business again as needed. Highly recommend!!!
Junior was awesome. He took the time to explain everything to me with photos, didn’t recommend anything I didn’t need, and was extremely personable. Very considerate, he asked permission to go anywhere he needed to go, and we worked together on coming up with solutions that worked best for our house, especially with the HOA. 10/10, would recommend him for services.
I was able to get same day, excellent service on a busted water pipe from Katy Plumbing! Paul was extremely nice and knowledgeable and was able to get the pipe fixed as well as make some recommendations on fixes that should be made to prevent future failure. We will definitely be using them again!
In the middle of a freeze in Houston, the company responded to my plumbing emergency. They arrived within an hour. My irrigation system broke and water was shooting out and leaking into my walls at the base of the house. Greg was professional, highly skilled, trustworthy, and patiently answered all of my questions. He made recommendations to avoid further issues during the freeze. I highly recommend this company!!
Had a great experience with Junior Andrade. He was very knowledgeable, thorough and made sure we were taken care of properly. His customer service was top notch. I would definitely recommend Katy Plumbing to anyone who has the need.
Katy Plumbing is outstanding! They respond quickly and the plumber that was sent it, Marshall, was great. He fixed our issue quickly and professionally! I would highly recommend Katy Plumbing to anyone.
Called out for a leaking water heater and Jacob West came and laid out the issue in a very straightforward way so it was easy to understand and took the time to explain everything. He made sure we were comfortable with the work he was recommending and wanted to make things as affordable as possible. Definitely recommend
Erick was prompt, professional and completed the work in a timely manner. We really appreciated the text and photo before his arrival knowing exactly who we would see coming to our house.
RJ was very thorough and professional during his visit. He was able to diagnose the issue that his competitor couldn’t the day before. Makes me want to switch to Katy Plumbing for future work. Thank you!
Gary did a great job with various projects as we moved into a new residence and cleared things from the inspection report. He was level-headed and did not recommend doing some things that really weren’t necessary or a risk. He was patient to show me how various things worked that we did not have in our previous home. Gary is easy to work with and I recommend Katy Plumbing and Gary without reservation.
The Katy Plumbing Company has been the only trusted plumber weve had since moving to this house 9 years ago. Weve actually tried 3 other plumbers and none have had the know-how and honesty that weve come to expect from Katy Plumbing. Were impressed with their work and the customer service is excellent!
Angel Hernandez did an excellent job! Overall, the company is fantastic. They even send a brief biography of the technician scheduled to assist you, which is a nice touch. Angel arrived on time, worked efficiently, and even offered some helpful suggestions that I decided to follow. The company also offers an annual fee plan, which provides access to a technician anytime in case of an emergency—like having 911 for plumbing!
Once again we have had outstanding service from Katy Plumbing. JR is a wonderful representative for the company. He is knowledgeable and up front, explains all the options and never makes you feel rushed. Pricing is competitive and service is quick and efficient.
Katy plumbing did an awesome job in my home. Michael came out with his assistant tech and took care of a leak from our shower. Very courteous and professional. Highly recommend and will use for any future needs.
Michael did an amazing job. He was very professional and made recommendations with no pressure or obligation. I am happy with his service and will continue to be an annual member with this company.
When it’s August in Houston and your air conditioning stops working you’re in trouble…and many times you call companies who can’t get to you for days, especially when your unit breaks on a weekend as ours had. Thank goodness, good fortune smiled upon me because only about a week or so before the unit failed, I had signed up for the annual service agreement with Katy Plumbing Company Heating and Air. Knowing I had this, I called and spoke to a lady named Linda. She was so very understanding and helpful—not the typical “sorry you’re in a bad place sir but we do not have a technician available for 3-4 days”….. No, Linda was empathetic and she had one of their top A/C technicians, Mr. Roberto Montelongo at my home as quickly as possible. Roberto was very polite and very kind. He diagnosed the problem and it turns out it was a short in my compressor. My unit was under warranty, so he took the time to find the right replacement compressor and then even drove to the distributor shop to pick it up himself on Saturday Morning before they closed at Noon . He got my compressor and brought it back to my house. He explained to me that he had called his supervisor to get permission to install it right then because they normally did not do installations like this until Monday. Knowing I had a whole house full of people he got permission to do what was best for my family and I so appreciate that!!!! Roberto explained to me that he used to install whole units for many years before he became a service technician so installing my new compressor was something he was very experienced at doing. He did a great job getting the system working again, all within a couple of hours. He took the time to explain to me exactly what he was doing during each step—I wanted to see what Roberto was doing out of curiosity as to how they replace a compressor. Because of the team work at Katy Plumbing Company Heating and Air between Linda and Roberto and Roberto’s Supervisor (whoever that may be) I had a working system again as quickly as was possible. If you don’t have a service agreement with Katy Plumbing Co. Heating and Air you should get one. It could really save you….just like mine did within only about a week or so of purchasing it. Thank you Roberto, thank you Linda and please thank the team at Katy Plumbing Company Heating and Air!! Great Job!!!
Katy Plumbing was excellent to work with! Their response time was supper quick and our Technician Angel Hernandez couldn’t have been more helpful and professional. They did a great job, would definitely recommend.
Hands down the best customer service in Katy! Every single person I interacted with was fantastic, and the actual plumbing service I received was 10/10. The pricing was fair and the job completed quickly and professionally. I’m glad my neighbor recommended Katy Plumbing.
Angel came by my house today to look at a backflow preventer issue and he was exceptional. He talked me through the steps of how to do the fix and gave me a very good quote as well. He displayed professionalism and I would recommend him to everyone I know for their plumbing needs.
Wow! Great service. I called at 2am with a shower that wouldnt shut off. Not only did they answer the call in the middle of the night, they prioritized us and sent a tech early same morning. Our techs Ryan and Brad, thank you for rescuing us and providing amazing service. Well done Katy Plumbing Co team! Very happy. 👍
Mark with The Katy Plumbing Company was very punctual, friendly, and professional. Overall another fantastic experience with The Katy Plumbing Company. Will continue to use in the future.
Angel Hernandez from Katy Plumbing arrived at our residence to repair our shower and bath tub faucet. He was courteous, knowledgeable and professional. He fixed our bathroom in a timely manner and everything works to perfection. I highly recommend him and Katy Plumbing, they’re an excellent, trustworthy business.
Zee & assistant Alfredo very patient with questions & efficient in checking tankless water heater. Both easy to visit with & cleaned up when finished. Remember the time Zee took time to let 4 yr old neighbor see back of truck & hold on of the wrenches! Photo of that was part of child’s recovery from brain cancer!
I called Katy Plumbing for a pipe that busted outside. They scheduled me quickly and once Peter got out to our house, he was thorough and explained everything to me before he started the repairs. Once the repairs were done he put me in touch with someone for water damage repair. He was very professional and the quality of materials and the work he did were excellent! I will always call Katy Plumbing because they have never disappointed me in the past.
Great experience! Their technicians(Zee) quality of work and explaining what needed to be done was exceptional. Will definitely use this company again and will be recommending to others. They can’t be beat!
Jacob West of Katy Plumbing is a true professional. Hes honest, gets you what you need, does not oversell. This is the 2nd time weve had outstanding service from him. The Katy Plumbing office is also very helpful and efficient. Very good company.
Really cant beat these guys. Theres a sense of trust and confidence I have with everyone at Katy Plumbing where I know I am getting quality workmanship with honest solutions to any issues I have. Youll easily be able to find cheaper quotes elsewhere but you wont be able to find the same level of workmanship, honesty, and integrity, I will always call Katy Plumbing.
Pedro T did a fine job for me repairing my backflow that was damaged in the last freeze - the pipe was cracked (metal) and the whole thing needed replacing. He was thorough with explanation and was able to do work right there on the spot. I asked him to check auto-fill for pool as well and he said it was good giving me explanation on how it works all without additional charge. He didnt try to push or offer anything additional that I didnt need. That meant a lot for their reputation in my eyes.
I had Zee replace my water softener. Hew went over what he wanted to do and a few hours later he was done and life is good! Highly recommend Katy plumbing and heating. They have a customer for life
Zee and Gavin came out a few hours after my call. They were great and quickly found my leak in the wall, got in there and had it fixed within minutes. They answered all my questions honestly (I have a pretty good amount of knowledge myself) and even gave me recommendations on various contractors to do the drywall repair and potential remodeling. It is a Saturday so there was an after hours fee to just show up and additional charges for the service. It was very expensive for the amount of time but, I paid for their knowledge, expertise, equipment, and urgency so I’m fine with it. Overall great experience and would recommend.
Junior came out at the estimated time and was professional and courteous. He walked through with me and listened to my concerns. He was able to attack the issues quickly and cost consciously. Highly recommend Katy Plumbing and Junior for your plumbing needs.
Luke and his partner were fantastic. They were actually ahead of scheduled time but I was running late and they waited for me. I can’t be more appreciative of them waiting the extra 10 minutes. Once inside they got to work immediately they had the drain cleared in 10 minutes it was rather amazing. They even suggested some tactics to keep the lines clean and some monthly maintenance to do for that. All in all great job.
Troy was a pleasure to work with today. He was very knowledgeable and very personable. If the need arises, Ill call Katy Plumbing and ask for Troy again.
We couldnt be happier with the service we received tonight from Paul and Saul. Our water heater was leaking and the water was running into one of our closets and laundry room. Not only did they explain everything in great detail, they got everything done the same night! They were so professional from the moment they came to our house. We are so thankful for these two men and are continually impressed with this company. Thanks again to Paul and Saul.
Junior has been out to help us several times now and the customer service is TOP NOTCH! Friendly, professional, and KIND! He went above and beyond to be helpful and provided “if it was mine” guidance that was invaluable! Our only call for plumbing needs will be to request him in the future!
Paul did a fabulous and well thought out job repairing a broken in-ground pipe to our sprinkler system. He assessed the problem thoroughly and , with engineering ingenuity, he restructured the chamber it is located in to perform with little to no chance of breaking again. He also procured the best pipes for replacement and was sure to use fresh glue. Paul has great people skills and is one heck of a nice guy who truly knows what he is doing.
Once again Katy Plumbing scores! Luke came to fix an issue we were having with sink. Gave us options, once we made our decision, fixed the issue. No sales or push to get us change our decision. Luke and Bradley did an awesome job.What I have admired about Katy Plumbing is the consistency, every time, irrespective of who comes to fix the issue the rating is always 5 stars!Very reliable, reasonable, responsive and responsible.
Troy fixed a nagging shower valve issue that had been bothering us for some time. He was extremely friendly, knowledgeable, and efficient—got the job done super quickly! Everything is working perfectly now, and we couldn’t be happier. Thanks again, Katy Plumbing!
Katy Plumbing and Air are amazing!Mandy, their dispatcher was helpful from the start with the logistics and very professional over the phone. Victor and Tyler were a great team. They were “Jonny on the spot”, in and out in about 2 hours. Friendly, clean, and also very professional.Thank You Katy Plumbing and Air5+ Stars!!!
Michael and his assistant, Leo were so professional, polite and prompt. They explained everything clearly. Tackled the project efficiently and left the work area spotless. You all saved the day!Thank you!Sherie & Chris
Last Sunday night, I had a big plumbing problem that could not wait until Monday. A neighbor told me to call Katy Plumbing because they had Nighttime Emergency Service. Within 45 minutes of my calling Katy Plumbing, their Emergency Plumber, Troy Divin, was ringing my doorbell. Troy is a 3rd generation Plumber. He is very professional and knowledgeable with good manners. Not once did he complain. Troy did an amazing job, and hes a great person, too. It had been raining, and it was pitch black dark so he was walking through patches of mud in the backyard with two curious dogs following him. Not once did he complain about the dogs. Troy uses top of the line equipment. He used a sonar type gadget to find an outside pipe that was causing our problem. He found it by walking through the house with the sonar beeping over the pipes which led to the pipe outside. Without that equipment, the pipe couldnt be found because someone had covered that pipe. The pipe had been invaded with roots from a bush. Troy removed the pipe and replaced it with a new one. Price was reasonable for a Sunday night. Troy was great!!
Paul was awesome, informative, and worked extremely quickly. He made the process of replacing our old, broken toilet super easy. Would absolutely recommend Paul and Katy Plumbing to anyone who asks!
Miguel García of Katy Plumbing in Katy, TX, did a great job for us. He replaced four defective toilets (which were installed by the original builder) very well. He also helped us by replacing our bathtub drain stopper even though that wasn’t part of his original work order. We always look to Katy plumbing for reliable plumbing services.
Angel replaced my hot water heater and cleaned out all water lines in my home. He was very professional and really took the time to explain everything. I would highly recommend him.
I have used Katy Plumbing for years. Their service is always terrific! My recent service with Troy was a great experience.
8:00 PM on New Years Eve and Katy Plumbing just left from clearing a clogged kitchen drain. Marshall did a great job and was very nice giving up his time. We still reccomend Katy Plumbing. And we also learned what NOT to out down a disposal.
Eric came to fix a toilet. He explained everything and gave me quotes for fixing and/or replacing. He did the work efficiently and was very pleasant to work with. I have used Katy Plumbing before and have been highly satisfied each time.
Paul was professional and knowledgeable! He got the job done quick and educated me on the plumbing! He was great! Highly recommend him and the company! This is my second job and I am a very satisfied customer!
Katy Plumbing responded to our plumbing issue within 24 hours. The technician was polite, explained the repair process, and repaired our issue. Good service!
Excellent job by Julian! He diagnosed the plumbing issue quickly and came up with the right recommendation and resolved the issue during his visit. Job well done!
Katy Plumbing sent Luke and he did a great job. I had a bathroom sink that was not draining and he was in and out before I knew it. Working great now I would recommend them for sure. They also cleaned up and left no mess which is what I would have expected. Great job Luke thanks.
They were simply amazing!!! The gentlemen showed up as an emergency phone call. 1 hour early to help us out. Got to my house and went straight to work. He diagnosed a problem less than 30 minutes with the snake and a camera. He walked me through the process and what was wrong with the clog. When he was done, he picked up all his tools, clean all the areas and left my house like New. I was very satisfied with the service and the job that was done. I will recommend this company to my friends or anybody who needs their services. Thank you very much, Katy plumbing for making my afternoon much easier and my problem go away!!! Marshall was great and informative.Thank You
We are renting a home for the next year or two and had a few issues. The homeowner suggested to try Katy Plumbing Company because of the extremely good reviews. They were able to have someone come out the very next day. That already felt out of this world. 🌎 They sent a really awesome tech, Junior, to help us solve our problems. He got everything fixed with one of our toilets, faucet pressures, and new shower head which we had issues installing due to the low ceiling in that bathroom. He was thorough, detailed, and so personable. We will call Katy Plumbing Company again if anything else comes up! They met our expectations and extremely exceeded them. ⭐⭐⭐⭐⭐
RJ is very honest, knowledgeable & professional. I highly recommend Katy Plumbing Heating & Air for all your needs. Thank you RJ for helping us on our service call. You are THE BEST!! We appreciate you.Thankfully we dont have to deal with the office! WENDY THE OFFICE MANAGER is the most unprofessional & rudest person I have ever dealt with. There is NO need to be rude to a customer that cant pay an invoice because the link wasnt sent at all. ZERO STARS FOR THE SO CALLED OFFICE MANAGER!!!
I bought a water heater at Lowes and they sent a plumber to install it. That plumber gave me a price to install of about $1700 dollars. When I was younger I have helped install water heaters and knew it should only take about 1 to 1.5 hours and felt that cost was not something I would pay. I called a few plumbing companys in my area(Katy, TX). Julian Lohse from Katy Plumbing was one of the first plumbers to show up with an estimate that was acceptable(much lower than the first guy) though it still seemed high for a job that should take less 2 hours. Julian was great. He did a great job on my water heater, even replaced the shutoff valve for the incoming water line which was leaking. Then he checked all the other lines, under my sinks, behind my washer everywhere and made recommendations. He was very nice and professional.
We had a backup of sewage coming up our pipes. Michael Nieland spent all afternoon figuring out our problem. He went above and beyond to make sure our problem was solved. He will be back to fix the break in our line. This was the day before Thanksgiving, so we were very thankful we were able to get it solved. If we could give him 30 stars out of 10 we would!We love The Katy Plumbing Company!
Luke is the best. Explained everything and did the work quickly. Very nice and personable. First time using Katy Plumbing and I would call them again.
I am very satisfied with the service provided by this company. This is my first time using them , and I am thoroughly impressed by their prompt and professional service. Luke (technician) was very professional, knowledgeable and patient. He took time to answer all my plumbing questions. The receptionist that took my call was also very helpful and kind.I will definitely use The Katy Plumbing Company for my future plumbing needs.
Excellent customer service, attentive, no hard sell. Zee was outstanding and no problem recommending him and Katy Plumbing to friends and family.
Victor was very polite, respectful with my questions, and knowledgeable about his line of work. He showed up on time, completed the planned work and some extra hurdles that came up during the job. Highly recommend Katy Plumbing Company.
Ryan and his crew from Katy Plumbing did a great job. Came through for us on a Sunday. I appreciate these guys and all the help.
Paul Ramirez of Katy Plumbing Company very professionally solved our gas feed problem that was preventing us from using our stove top. He determined the problem was with debris in the CenterPoint regulator feeding gas to our house.We really appreciate Paul’s skill and will continue to call on Katy Plumbing Company in the future.
Weve used Katy Plumbing for years and they are always quick to respond, very professional, and do excellent work. I would recommend them every time anyone I know is in need of a trustworthy, professional plumbing company!
In an emergency, Katy Plumbing Company came through. The existing water softener system had a broken pipe along with other issues. Katy Plumbing Company sent out Ryan and he diagnosed the issue and gave me my options. I ended up having them install a new system. Ryan was very helpful and coordinated with an electrician and installed my new system. Wendy was helpful in organizing the financing options. In a matter of days I was able to move on with a new system and I look forward to having maintenance on this system as the company who installed amd maintained my old system basically disappeared. Thanks Katy Plumbing Company - youre a reliable company for the area!
Hot water heater went out on a Saturday night. I had a new hot water heater by 10:30 Sunday morning! They were clean efficient and super friendly and helpful. They even installed a new shower handle at no additional charge for me! Great company!
Excellent experience with Katy Plumbing. Their technician Zee, he was very professional, courteous, and skilled. The service provided was amazing!!I purchased the subscription service and I am elated to have the problem efficiently and effectively resolved.Thank you Zee and Katy Plumbing!!
Peter did an excellent job. He explained to me ways to prevent future clogs. He convinced me into a subscription which I never do. Obviously I plan to use them again should the need arise.
Very grateful that I was able to get an appointment for the next day. The technician Zee Showed up And went above and beyond To complete the task Very kind person And very efficient Definitely will be choosing Katy plumbing again if I have any issues, thanks too My technicians customer Service.
Ryan with Katy Plumbing may have quite literally saved my family’s life! Ryan came to repair a leaking pipe and, while he was here, I had him do my annual whole house check that comes with their membership. He discovered that the flue pipes had become disconnected from the exhaust valves of my hot water heater in the attic, which meant carbon monoxide was leaking out! He explained that this probably happened when I had my roof replaced almost 2 years ago (they likely accidentally hit it out of place). He was very thorough and I am eternally grateful to him and Katy Plumbing for discovering and fixing what could have been a deadly situation
Repair tech came on time with clear communication of approximate and actual times. Quick diagnostic of issue, and solution. Was able to repair same day to which we are great full.
Unbelievable fast service. Called and within 45mins Luke arrived. Excellent customer service and job well done.
Mark provided excellent service. Never an issue having him working in the house, friendly, knowledgeable and always happy to help with suggestions or advise. Highly recommend Mark and Katy Plumbing team to my friends.
The technician, Mr. Miguel Garcia, is very professional and polite. He is patient and always trying to find the most cost efficient way for customers. I am happy that I found a good plumber around my area that I can rely on.
My husband and I were very pleased with Katy Plumbing from the moment they answered the phone we felt relieved that K P would take care us that day. Mr Garcia who was sent to diagnose the problem was professional and efficient. Thank you Katy Plumbing.
Katy Plumbing is a great company to service your plumbing needs. I had some drain issues and they responded quickly and fixed the issues. Today I noticed a leak under my kitchen sink that was because of the new drain. I called them at eight am this morning however i was told Monday 8:00 am is soonest to come back out. Doesn’t seem right after writing them a check for $6290.00
Great experience with Katy Plumbing! We had a leak in our main water line and Zee was able to come out, get us set up with a replacement plan, and get the actual work done quickly. Will definitely be going back!
They were very responsive, arrived at the scheduled time and provided a detailed bid proposal. Today the work was completed with minimal downtime to my water supply.
Junior provided great service and was very patient explaining my options. I was able to get an appt right away and all work was completed same day. Great company to work with.
Alex was amazing. his customer service was like no other. he explained everything he found (i’ve never had that done before) his communication was awesome. a very respectful young man! a gem to have working at your company!!⭐️
Our tech from Katy Plumbing, Troy Devin was very knowledgeable and offered advice to save us on repairs. Definitely recommend using katy plumbing and Troys services.
Angel did a fantastic job and took the time to explain everything to me and answer all my questions. Very pleased!
I originally (accidentally) called another company for an estimate for replacing a leaky outdoor faucet. The estimate they gave was ridiculous! Then I called Katy Plumbing Company (which is what I originally intended). They were friendly, informative and fast! Their prices were very reasonable. Miguel was very helpful, informative and fast. The faucet was replaced in 5 minutes. I really enjoyed my experience with Miguel and Katy Plumbing. I now have a membership and will be using them for all our Plumbing needs. I have also referred them to my neighbor! Thank you Katy Plumbing and Miguel!
Great communication with the office scheduling. The service and repair was quick and efficient with all back in working order in 30 minutes. Top notch service. Would highly recommend.
Ryan was very professional and did a great job on our install. The whole team at Katy plumbing made the whole process very smooth and easy. Highly recommend!!
Ryan at Katy Plumbing did a fantastic job and explained the process of work he was gonna to perform. He diagnosed the issue and went right to solving the problem. It didn’t take him more than 15 mins to complete the job and he made sure to test everything out before signing off on the job as complete. Thank you Ryan and Katy Plumbing for helping us out for the millionth time! Best plumbing company in the area!!
Katy Plumbing is the best! They are honest, on-time, quick to schedule appointments and fairly priced!!! We trust them 100%. JR did an excellent job
Very professional from start to finish. Our tech Ryan was great kept us informed throughout the job. 100% recommend!
Ryan Fischer was excellent. Had a connection for my generator added to natural gas line. He did exactly what was needed, made sure he knew how it was going to be used, and provided feedback to help me.
Michael did a great job installing the inline scale inhibitor system and powered anode rod on my water heater. Arrived on time and finished work in timely manner.
Katy Plumbing quickly responded after hours when we experienced a snapped pipe in the wall of our guest bathroom. Troy arrived promptly and fixed our issue. We will definitely use them in the future.
David was great. Did a good job and had gas line placed to the T where I needed it.Price was pretty high for what little was needing done but very professional and no nonsense. I guess you get what you pay for.
Prompt professional service every time. Also a plus it’s easy to contact and schedule them to come out, never have to play phone tag. Have had them come out to fix leaky pipes, clear out backed up pipes and replace water heaters. Highly recommend.
Dallas was very informative about tankless heaters and answered all my questions. The install was to fix and replace the previous heater install that was not completely done to code & was causing problems.It was done professionally and Wow, under 4 hours.I will definitely be using Katy Plumbing for any future fixes.
I had to have major plumbing repairs done at my home. Junior Andrade was amazing. He thoroughly explained each step of the job and why it needed to be done. He worked the job to avoid disturbing me working (I work from home) and he assured that there was at least one working bathroom throughout the job. I have use Katy Plumbing for years and Junior is a great member of their team.
This was our first time to use the Katy Plumbing Company and we are very thankful we called them. We were scheduled for service for the day after I called but when we discovered the leak was worse than I thought i called back and asked if it was possible to send someone that day. Peter showed up a few hours later. He did a great job of fixing our problem and a great job explaining what he did. We were thoroughly satisfied and so impressed that they sent someone out the same day I called. Thanks!!
My Tech Ryan Did A Great Job On My Tankless Water Heater Maintenance/Flush. Very Patient With Explaining How The Recirc Valve Functions, Did Water Testing To Make Sure Everything Continues To Run Smoothly. Katy Plumbing Has Been Great Overall
Dallas Gary was very knowledgeable and gave us our short term and long term solutions, explaining what to look for in the future to see if more work is needed. He fixed the problem we were having with our kitchen sink. Very thankful for his expertise.
Luke showed up early and knocked out the issue in quick order. Very professional and explained everything all along the way. He provided standard upkeep I can do at home, as well. Last step, he cleaned the work area completely. Thanks, Luke!
Katy plumbing company provides professional service and a fair price. Highly recommend. Miguel was easy to communicate with and very informative.
We had Ryan install 2 water supply shutoffs on bathroom sink. Work was done efficiently with no mess.
We have been extremely happy with Katy Plumbing. They are always prompt and understand than in a plumbing emergencies quick response is critical. Their staff is very experienced, professional, always on time and very courteous. Victor did a fantastic job with our burst hot water hose and dishwasher and responded to all the questions we had in a professional and patient way. We highly recommend Katy Plumbing for any job, larger or smaller.
Julian came out to initially investigate an intermittent small of gas coming from under the cabinet that houses our stove top. He quickly determined the cause, a corroded pipe bringing in gas to the stove. He was able to come out again a few days later to repipe this gas line for us. He also replaced our three leaking outdoor taps. Made sure to check out water heaters & gas fires were relit after turning back on the gas supply. He is a very polite man & carried out the work quickly & tidied up after himself. We were very happy that the issue has been resolved & will be using Katy Plumbing the next time we have any issues at the house.
I love the service. Zee explained to me everything I need and I can feel his honesty. I highly recommend this company.
Had a pipe break above my ceiling. Called them at about 630 pm, and they had their tech, Erick, at my house before 7:30 that evening. It was a big leak, but a minor repair. They were very fair with the pricing. This is the second time I’ve needed them, and both times the service was quick and reasonable.
Talk about a fantastic experience. Not only did Katy Plumbing come in about $800 cheaper on some gas line work than another company but they did the work on the same day they came to do the quote.Ryan was our technician and did an amazing job. Not only was he polite but he cleaned up everything after he was done and it looked like no one had even worked in the area.I cannot thank the Katy Plumbing Team enough. I will be calling them back for any future work I have.
Victor was the technician that came to our house. He was very knowledgeable and explained my situation with the hot water heater clearly to where I understood easily. He was able to get all the work needed done the same day and cleaned up the mess afterwards.
Luke is always a joy to work with. He was very professional and walked us through the issue when cleaning out lines. He is a great plumber and I highly recommend Luke for any retro jet needs.
Our water heater started having issues on Thanksgiving. We easily made an online appt on the Katy Plumbing Company website for the next morning! Dallas and his associate arrived on time, quickly diagnosed the problem and gave us a couple of options. No high-pressure sales tactics, no steering us to the more expensive options, and gave us the costs up front. Not an estimate - the actual cost. Dallas is extremely knowledgeable, professional, courteous, and friendly. On the follow-up installation of our new tankless water heater he patiently taught us how it worked and told us to call him any time if we have any problems.We have used the Katy Plumbing Company in the past for a few issues and have always been impressed with their service. I highly recommend them and DEFINITELY recommend Dallas. The Katy Plumbing Company is now the ONLY plumbing company for us.
We’ve used Katy Plumbing many times. They’ve been very responsive to emergency situations. They always perform quality work and keep me updated.
I’m very happy with the fast and friendly service by Katy Plumbing. I was really happy with the professionalism and skills of their Plumber, Erick Palomares.On this trip Centerpoint discovered a leak in the gas line. They of course immediately disconnected our gas! Thanks to Katy Plumbing we got the leak repaired and now im waiting for Centerpoint to come back and turn the line back on
We had an outdoor spigot pipe break. Katy Plumbing sent Jacob West out promptly to handle the repair. He’s was professional and courteous and had our water back on quickly. We depend on Katy Plumber for all our work.
Very thorough and professional. He did a great job with the work and explaining all the things he found and took care of.
Victor provided great service. He clearly explained my options to deal with a bad water heater, provided a written proposal, and replaced my heater in under 4 hours from coming to my home. Great job!
Greg did a superior job in a timely manner. I appreciate all of your help in this manner. Its good to know a good plumber is just a call away. Thanks.
The technicians from The Katy Plumbing Company did an excellent job. They were very courteous and respectful, they cleaned up when they were done. A job well done all around. I am so thankful and blessed.
Greg was awesome! Very knowledgeable, friendly, reasonably priced, and they were able to schedule a same day appointment. Highly recommend!
Paul R was awesome! Very courteous and professional. We called about our pipes making funny noises in the wall. He identified faulty valves and fixed them quickly. While he was there we mentioned our water line to our fridge wasn’t working properly and he was able to fix that as well as a few other things we remembered. Will definitely be using Katy Plumbing for any needs in the future!
Overall excellent experience from the first phone call to the installation of the tankless water heater. This was the first time we used Katy Plumbing. All office personnel were friendly and helpful. Dallas our technician had a lot of experience and really took his time to explain and answer all our questions around the difference between a tankless vs tank hot water heater. We were on the fence and ultimately chose tankless. Installation was flawless. They kept the working area neat and clean. Post installation all trash was removed and Dallas explained some fundamentals about maintenance and upkeep. We couldn’t be happier and will definitely use Katy Plumbing again if needed.
Angel Hernandez from Katy Plumbing was great. He explained everything thoroughly, promptly finished the job, & left it very clean. I would highly recommend him.
We were very happy with the service we received. Julian was the technician who came out and he did an excellent job. He arrived at my home very quickly. He was very professional, knowledgeable, friendly and polite. He explained everything he was going to do in detail. I was very satisfied with all the answers he provided to my questions. I have used Katy Plumbing before and overall I have been very happy with their service. Definitely will continue to use them and highly recommend them for your plumbing needs. Thanks again JuIian greatly appreciate you sir!
Troy was wonderful; very professional and personable. He kept us informed and did a great job!Thanks Katy Plumbing!Bart & Laura Darby
Paul did an amazing job. He assisted in setting up my gas connector for my generator and also assisted in installing a few parts on the generator. Thank you Paul
Ryan was extremely knowledgeable and Efficient. He took the time to tell me more about the issue I was having. We will definitely use them again for our needs.
Katy Plumbing is the best!! Office staff is ways polite!! Ryan, you are a sweetheart! Thanks for explaining the situation and putting 100% into your work!!
Whole experience was great. They called before arrival. Were on time, friendly, helpful and informative giving us different options/prices/ timing. Repair was completed same day and all was good!
Needing a plumber is no fun. But Katy Plumbing made quick work of our plumbing nightmare. They turned our sad affair into a great experience. From the friendly reception by Ariel who got us booked quickly at the best time for us, to Luke who showed up with a big friendly smile and a great professional attitude. Within the hour he had my kitchen up and running again!I really liked the photo Ariel sent of Luke so that I knew in advance who to expect, providing me with security that I had the right person at my door. I also liked that Luke was able to provide pictures of my pipes interiors so I knew exactly where the problem was and what services were needed.Excellent, friendly, professional service. I hope I dont need them again, but knowing plumbing our older house has issues, I know who I can depend upon.
Great service as usual from Katy Plumbing Co.David was my technician and he is friendly and efficient. I asked for him by name after a previous service call.
Great experience, called to set up a appointment for a quote on flushing our tankless water heater. They had friendly customer service and provide a reminder text message and phone call when our technician was on the way. We met with Saul Garcia who was professional and polite. Great fast service and reasonable priced. Thank you!
I wish to give Katy Plumbing a shout out on the personnel, an equipment, they provide.Angle Hernandez with Esteban Avarado were very professional arriving on time and introducing themselves immediately.Angle personally reviewed what I needed to have done and explained my options in a very clear and understanding manner. They begin the work that need to be done. I had a brand new hot water heater installed in my attic within hours, not days.I just wish to thank Angel and Esteban on a job well done.
Roosvel with Katy Plumbing was very knowledgeable and kind and professional. :-) We were VERY happy with him and his service.We subtracted a star because the price from Katy plumbing was HIGH compared to another company that did the exact same repair for us on our other a/c a year ago. Felt like we were being significantly overcharged.They were very responsive….and got in touch with me the same day I called, within just a few minutes of me calling/texting, and it was after hours , on a weekend.
Victor was great. Even showed up earlier than expected. Took care of my pipe issue quickly and I was back in business.
Definitely 5 stars! Julian came out to see why I had no hot water pressure in my kitchen. Being on a well I forget we get a lot of sediment build up. He explained my options 1) flush my hot water heater or 2) replace it. I did my research and since my water heater was 12 years old, I decided to replace. He was here 2 days later and replaced it within a couple hours. I now know I should drain it annually to extend the life. Thanks Julian.
Katy Plumbing is always professional and courteous. They document everything very well and dont overcharge like some other companies do. Highly recommend!
Arrived on time. Friendly, professional and knowledgeable. Clearly explained what needed to be done and the price. Completed job in about 45 minutes. Left job site in good order.