Royal Air Houston

Luke came to our house and was very straightforward with us, offered us a good deal, and in no time, we were convinced to replace our old high energy consumption units with 2 carrier systems. Thanks a lot, Luke, for making the process very easy such that we were able to make a decision without delay.He promised us that the team will start at 9am in the morning and finish at around 3pm. They were at our door exactly at 9am. By 1:30pm they were done removing the two old systems and installing the two new AC units. Everything is working perfectly.

Today Luke came out to to look at my air handling system. It is old and needed some love. I didn’t think that I would be able to get a new system, but Luke made it happen. I was approved with payments that I could afford and got me into a unit that is better than I expected. I will update as the unit gets installed.Update:In just under 6 hours, from arrival time to departure, less than 24 hours of closing the deal with Luke, I have brand new system installed and working better than I could have imagined. I am truly impressed with the quality of service that I have received from Royal Air, Air Conditioning & Heating. Simply amazing. The crew was fast, courteous, knowledgeable and friendly. They were mindful of any mess and cleaned it up immediately. And of course, Luke is amazing. Without his help, I would not have been able to do this. In my humble opinion, everyone should be purchasing their air conditioning and heating needs from Royal Air. You simply are not going to find better prices, better service or a higher quality of performance than from Royal Air. And just like that, before I finished writing this comment, my house is warm and comfortable. Thank you Royal Air and thank you Luke. You have a customer for life.

Luke was honest and no sales gimmickGot a really great deal on all three systems. Guys came clean professional and installed same day. Highly recommend this company. Thank you Royal Air

Thank you Luke and George and royal for the blessings getting my family heat for us this winter. We will definitely refer all our friends and family and coworkers about your service and great performance. Your amazing guys worked into the dark to get us all fixed up! I will sing praises of this place from my rooftop! Thank you thank you thank you!

Luke came and was very knowledgeable in informing us on what we needed.Next day phase 2 Royal air installed our mini split a/c & heater. They we very professional and cleaned up after doing an exceptional job. The unit is very quiet and extremely cold air blowing!

Luke came very knowledgeable honest straight. Very pleased no bs with this guy. We’re happy to be new royal family. Will update with new ssystem!!

Luke has done an amazing job explaining and showing me how everything works. I have a better understanding of the AC unit and he does not bs but gets straight to the point without wasting my time. I will definitely recommend Luke and this company to all my retired Military Veterans and Soldiers and community. Thanks to all.

Robert came out looked at my unit inside and out. He was very thorough, professional and nice. Explained the services and detailed all they were going to do.I have not decided yet whether I am going to use their company but Robert said if I had any questions just to call him.Robert has excellent customer service. Im leaning towards them because of him.

I dont think there are words that what Luke did for us. We were in search of a new a/c unit and had all companies in the Houston come by the give us quotes. We had Elmer, SA Specialist, ARS, Constellation and Royal Air. Luke came in and help us make the decision really easy. We got the best for the least. I dont know how Luke did it but he did. Thanks Luke. Day Two. The installers came today Camilo and Steven. They gave us the best treatment. They came in took out our old a/c unit and put in the new unit in no time flat. I work from home and they didnt make any fuss. In a couple of hours they completed the job and cleaned up. Camilo even walked me through how to change the air filter and explained everything to me in detail. If anyone out there is looking for an a/c unit call Luke and Royal Air. They treat you like royalty and charge you as if your were peasant.

Luke from Royal was fantastic! He came by to assess our equipment, and it was clear right away how knowledgeable he is. No nonsense, just straight-to-the-point expertise—which we appreciated. We’re currently documenting our old equipment, and we’ll be sure to update this review after the new installation is complete. Highly recommend Royal for anyone looking for reliable and professional service!

Exceptional Service from Royal Air Houston and Sales Rep Luke!We recently purchased a new HVAC unit from Royal Air Houston, and I can’t say enough good things about the experience. Luke, our sales representative, was simply outstanding! He was knowledgeable, patient, and genuinely cared about helping us find the best solution for our home. His expertise made the process smooth and hassle-free, and he took the time to answer all our questions thoroughly. Luke’s commitment to customer satisfaction truly sets him apart.If you’re looking for top-notch HVAC services in Houston, Royal Air and Luke are the way to go! We’ll be sure to update our review with feedback on the installation once it’s complete, but we’re confident that we made the right choice with Royal Air Houston. Highly recommend!UPDATE:⭐️⭐️⭐️⭐️⭐️We had an incredible experience with Royal Air Houston! After purchasing our new A/C unit, the installation team went above and beyond to ensure it was set up in our home that very same day. Despite a heavy storm, the technicians worked tirelessly and with great care, never cutting corners and prioritizing our comfort. They were professional, knowledgeable, and committed to providing top-notch service. Special thanks to Luke, who guided us through the process and made sure we felt confident with our choice. If you’re looking for reliable, fast, and quality air conditioning installation in Houston, we highly recommend Royal Air Houston!

Sergio was professional, and efficient in his assessment. He gave me all options and showed me the professional work they have done. My system was installed a couple of hours later.The installers were kind. They covered all areas they walked on. They even finished earlier than promised.I am very pleased to do business with Royal Air.

I had an outstanding experience with Royal Air Texas! Sam, the inspector, provided thorough details and honest insights into the AC work. His knowledge and transparency about different units were impressive. I called him today in the morning about proceeding with the job at hand and he had his team here within an hour! Installers, Herson and Javier, were exceptional, completing the job in a day. They took care to answer questions, used floor covers, and maintained a respectful attitude. Their attention to detail, cleanliness, and professionalism exceeded my expectations. The price for the project was reasonable unlike other companies I reached out to and the work they did was excellent. Ill definitely reach out to them again—truly a stellar experience!

Luke was very knowledgeable and professional and straight shooter no sales gimmicks. The add said low monthly payment and they got that.I will be updating with new install pictures after install of my new carrier ac and heating system.

Robb was beyond helpful, he was extremely nice and he took initiative from the start. I respect the fact he was so consoling of our situation and he took as long as he needed to get things done for us! Came back early in the morning to continue the battle of getting it done! I would recommend him to anyone I know if they need a system, beyond grateful for his service

Shout out to Curtis for helping us today with our AC unit going out in this heat.🥵He has excellent communication skills and did a Great job was not here all day great with spotting the problem and solving it right away. As for the company so many things can be handled way better not going to say much because this is about Curtis their tech guy! Thank you for rewiring and fixing the problem.👍🙌

Bryon was our sales guy and he was the second company I looked into. What sold me was the fact they could come out the same day. We had been without AC for two days no other company could come same day. The installers were professional and worked into the night and got my AC going strong with all new Carrier equipment. The installers cleaned up after them selves and were very efficient and effective.

Luke was excellent to work with! We had a 15yr Goodman unit that was causing our electric bill to average 350-500 monthly. He worked hard to find us financing and setup installation. We are so grateful to have met him today!

If I could give more stars I would.Renae was excellent with presentation and very knowledgeable about the product. She just dint come to sell me a unit she really had me and my familys budget in mind. She was really great and I would recommend her as a comfort advisor if you need ac and heating. This company is very reputable. I checked. U just cant make everybody happy. But Im extremely happy and satisfied with our decision to work with Royal Air.Thanks again Renae!

Sergio came out to do an assessment. He was AMAZING!! He was friendly, took his time and explained everything very well. He went above and beyond to help us out!! If you need a new air conditioner, call Royal Air and ask for Sergio!

Baker was very patient and took his time to make sure I got financed. He was able to get me a new system installed the same day. I am so grateful to royal air making sure I could get through the summer.

Curtis Landers from Royal Air came to our home today to do some warranty work, he was very efficient, very knowledgeable & solved our problems perfectly. We highly recommend him. In the past we only received workers that could only speak Spanish, so we couldnt communicate, finally they sent out Curtis who actually spoke English, and we were able to speak with him the whole time, that was great. We had a great experience today.

My technician Joshua was the best. Very pleasant guy. He was very knowledgeable he answered all our questions. Such a nice guy. My husband can be very difficult to deal with, with all his questions but Joshua was very patience and kind and took the time to answer his questions.. So thank you Joshua for being You!!!

Great experience with sales and installation personnel. I didn’t feel like I was being sold something that wasn’t good. I was walked through the process, accepted, and installation happened the next day by a competent installation crew from Houston. I can certainly recommend this company.

I would like to thank Royal air Houston for coming through today and fast. One phone call and they were at my home within a few hours. I needed a new AC system and I just wanted to say is they sent Mr. Ken Baker and he was very knowledgeable, professional and very understanding to our situation. He worked hard to help us with a great affordable deal. We were very pleased with Mr. Ken Baker and his professionalism. He showed us exactly what we needed for home and he was very honest. I will recommend Royal air to all my friends and family. Thank you

Renae Cummings provided us with top-notch service and made sure all of our questions were thoroughly answered. She was prompt and very knowledgeable. I’d highly recommend!

Received a visit from Curtis today. He was very informative and helpful. Thank you Curtis for your service!!.Byron is the best!!! After 3 1/2 years of not having AC/ heat Byron did helped me get approved to receive service. I am so impressed with this company. Byron was super helpful and knowledgeable and was able to get this done in a day. Wow! Check them out. I appreciate and thank you so much Byron.Just added* They finished the work and I love it. See second picture….

Like was very professional and honest. Guys installed same day and very clean and professional crew. Highly recommend Royal Air!

Baker was a pleasant individual and good communication. He explained everything thoroughly so I know exactly what Im purchasing and havind installed. Did a great job finding me a good finance option

Chad was very informative and a real pleasure to work with. He was able to get my payments affordable since I’m on a fixed income. They are installing today. Couldn’t be more happier with the service of Chad and Royal Air. Will definitely recommend friends and family.

Jerry was great in taking his time to explain what I needed and helping me with financing my new unit and ductwork.He made the process easyHe was patient with all my questions.Highly recommend him for you HVAC projectHe is excellent!

Curtis and Doug were absolutely great technicians they were very kind very patient very informative. They made me and my family feel absolutely comfortable while they were servicing our ac… I thank them for helping us in the credit processing with different lenders until we were approved. I recommend these gentleman to help with my service anytime they are amazing 🤩

Huge shout out to Sergio,Yesenia and Especially George for his big heart. Thanks to them I’m no longer sweating in this Texas heat. My unit went out and after having several repairs done to it by other companies doing guess work. Sergio came in spotted the problem and helped me get a completely new unit. I really thank God for working through him and his Company to make my home comfortable again. Thanks again Sergio, Yesenia and George.

Very easy appointment with Luke and easy to understand. A good deal. I am to get unit today. Very happy 😊Got my unit last night. Very happy with my new AC.

If there was a person who embodies a great salesman, it’s this guy Robb. He cares enough to truly care about the home and not just the deal. In a world of people trying to only make a buck it’s extremely hard to find one who wants to make sure everyone is happy and this guy is legit. 10/10 stars

I had an excellent experience with Doug! He was very professional, knowledgeable, and punctual. He quickly diagnosed the issue with my A/C/- Heating System and explained everything in a way I could understand. I appreciate his attention to detail and commitment to providing top-notch service. He was very friendly and had a great sense of humor! THANK YOU DOUG!

We had a great experience with Sergio. He was very professional and knowledgeable. He explained the process very clear. The price he quoted was very reasonable. We definitely recommend Sergio to anyone needing an AC unit. He was a blessing. Thank You Sergio

Don post was very helpful. Knowledgeable and insightful. He answered every question I had and was willing to come back out to my house to sign paperwork. Don was very friendly and honest. Hard qualities to find. I would give more stars if I could One of the best experiences Ive had in a long time.

Thank you so much to Renae she was able to help me and my family not only get approved but take the time to answer all our questions and be honest. She was a gem and a sweetie pie. And a ton of fun. Good definition of hard working and fun personality altogether. Definitely recommend, it was a pleasure to work with you. From the Velazquez Family. Happy Holidays. We wish you the best.

Robert was great, his honesty and personality was so easy to work with. He explained thoroughly and how these things actually work! The value built is not only in the product, but in the company as well!

Robb was so undeterred and dedicated to getting us a new system. It took two hours, and he stuck it out and did EVERY SINGLE THING I NEEDED to get the approval. Reliable and honest, I’m so happy w this experience

Robb was a very honest and thoughtful. Im in a situation to where I just couldnt buy a system and actually helped me find out that I had a warranty still on my current system. It was awesome that he listened to my situation and he said to me I want to see something first and by the grace of God, it was! Thank you so much Robb

Robb was very attentive and knowledgeable. Down to earth and was as simple as it gets. The dogs and kids loved him too! Looking to do business soon!!!

This review is not for the company but for their employee, Luis that came out to do our semi-yearly maintenance on our new unit that was installed six months ago in June. He was very professional and courteous, super friendly and knowledgeable. On the same morning that he came to do maintenance our AC had stopped working and he did everything he could to help diagnose the issue and document what was installed incorrectly. The AC coils were frozen so we have to wait for the coils to unfreeze and the company to send sometime back out to diagnose and fix the unit.

A few days late but this young man man good on his word so I’ll do my part. Robb is a one of a kind type of salesman , honest yet tactful. And as a former salesman myself, I can respect it. He got my father a new system at a pretty remarkable rate, and has kept in touch these last few weeks to make sure everything is up to par, glad to have gotten the chance to work with him

Toni came to our house for Royal air to check our system. He was very professional, personable, knowledgeable, explaining things that he found and what was needed. He was able to identify a problem and make a repair.

My grandmother and I had a great experience with Robert! He thoroughly explained how the ac system works from top to bottom. He also promised to keep in contact during and after install. I am writing this 2 weeks after installation because he made good on his word. You’re in good hands w him! Thanks again Robb!

Updated: The installation was so quick and easy and my moms house is below 79° inside for the first time in 2 years (during non-winter months in Texas). Shes extremely happy and so am I. Thank you, Royal Air for being so great to work with!Alex was an amazing tech. My elderly mom has a hard time understanding things and he made the entire process easy to understand to get her AC unit replaced. He and Royal Air have been great through the entire process! If this was Yelp I would say 10/10 would recommend.

Had the absolute best experience with Kelly and the install team too! So extremely gracious, knowledgeable, and transparent about all of our options. Next day install was superior and done well. Will recommend to anyone needing HVAC help! Thank you Kelly and Royal Air, we are truly grateful!

Doug came out today from Houston to try to help. He did! He got the water removed from the drain pan and even had to deal with our defective attic access ladder. He was not able to repair the cause of the water draining through the ceiling and into our livingroom. He was able to confirm the original install was done improperly and did not allow the water to drain correctly. He advised he would notify his supervisor that the installers will need to come back out and corret the problem. Doug was extremely nice and was apologetic for the problem. He assured us Carrier would take care of the condition that has existed since April 2024 when the system was installed. Thank you Doug for coming out on a Sunday evening!

I ordered a unit from Mr.Rod Medina and the company he worked for at royal air last week, The moment he walked in and talked to us the atmosphere was warm and inviting, and he was friendly and very attentive, making his visit a true pleasure and I was also amazed at how quickly it arrived. The installment was secure, and ensuring making my decision well worth it. The customer service was exceptional, with Rod as he kept me updated throughout the entire process. I had a question about the unit, and he responded promptly and professionally. Overall, my experience with Rod Medina was outstanding, and I can’t wait to refer him to anyone whos ever in need. Thank you Royal air and to your best sales rep Rod!!

We had a wonderful visit with Jerry who was very knowledgeable on what are home needed for an ac unit. He took the time to listen to our needs and offer suggestions. We really appreciated the time he spent with us.

Today was the day for our fall maintenance check up on our air conditioning and heating unit….didnt get the news I was expecting but working with Luis and the owner of the company, George, we were very well taken care of! Luis was extremely polite and took the time to explain everything in detail to myself and my husband. Definitely recommend Royal Air. Thanks for all your help guys!

You guys Renae was and is awesome and a blessing . She helped us to get financing with low monthly payments and the same day install. She’s a blessing to me and my family. God sent her our way we have been without air and heat for years so we are thankful and appreciate Royal Air for sending her to our home with patience and professionalism. She knows her job very well and is a pleasant and beautiful young lady to work with. Thanks you Royal Air. We are sending more customers your way and recommending them to ask for Renae

Excellent customer service, and great experience overall with Chad! Took his time help me understand and made the process easy. Would Recommend!!

JerryJerry, thanks so much for your superior service and knowledgeable information. Please accept my sincere gratitude for the good experience in dealing with your fine company. Best of luck.

Royal Air was very capable and professional. I spoke to Alejandro I spoke to over the phone who set the appointment was helpful, the tech was here the very next morning and he was good at what he does. Technician was patient, explained options, fixed my issue and confirmed heat and air were working well and if I had any other further questions or needed more explanation on the issue to call. Also, great job overall. I will be using Royal Air in the future. I’ll be sure to refer them.

Keith Walker spent a lot of phone time, working with both my wife and I to close on two A/C units.The three installers worked long and hard for many hours until completion. They did a very thorough outstanding job. I would not hesitate to recommend their work ethic and skills.

Same day install workers were very clean, efficient and professional. My house has been without heat and they came to the rescue. I have a home warranty company that I pay for and they are completely worthless. These guys came in and didn’t leave until everything was perfect.

Baker arrived prior to our start time which was excellent. To be early is to be on time in my book. Baker is extremely knowledgeable of his work. He informed me of everything I needed to know up front, especially the finance portion. He was patient with reviewing the work to be completed as well as the financing. If you are in the market for a new AC unit, Baker is the one to call.

Doug was very helpful and informative. He educated us on the unit and maintenance. We really appreciate his expertise, honesty and integrity. He helped us change a very bad experience into giving us hope and knowledge! Great job and keep on putting the customer first!

Robb was very knowledgeable, courteous, and friendly. Explained the system to where I could understand and was so helpful. Easy process better unit

Chad was great. They are installing our system tomorrow. They offer affordable financing. Will definitely recommend to friends and family.

Don was a great guy he was very sweet and funny. He was amazing at breaking things down to me and spent the time doing so to make sure i understood what I was getting and the prices!! Definitely recommend!!

The service Doug provided was exceptional, he went above and beyond to ensure I had a full understanding of what he was doing while diagnosing my a/c system. Overall had a fantastic experience with his quality in customer care.

Chad was awesome and is looking out for us senior citizens out there. He made it affordable and fit in our budget. Thank you Royal Air and Chad. Will definitely recommend to friends and family.

Joe Montalbano was so good and the Royal installers were so efficient that I had them do my moms home too. I love how they tested my family and I will let everyone know that Joe will treat you right.

With it being November and cooler temperatures, I was afraid I wouldn’t get fast and quality service. I’m happy to report that I was wrong. Daniel and his team went above and beyond with explaining every step to me, and also ensured I was satisfied with their work. The overall experience was top notch! I’ve already recommended Royal Air to my neighbors. BIG THANKS!

Sam Gray was very helpful, courteous, efficient, and knowledgeable with helping us with our ac/heating needs. I highly recommend him. Thanks for employeeing such a great young man.

Curtis contacted me and confirmed it was ok for him to arrive earlier than the scheduled appointment. Immediately was able to notice the issue and had the problem corrected in no time! He also recommended some maintenance to be performed for some beginning signs of some other environmental issues. We truly appreciate him taking care of us and getting the house warm again. Thank you!

My A/C went out not too long ago, but the weather had been ok. All of a sudden its80 degrees in February!!!! Hot as hell. I shopped around for AC companies,and had been denied from a few other places. Then stumbled upon Royal Air!!! When I tell you, Renae Cummings came in and hooked me up!!! She also showed me that I had the wrong AC unit, which was the reason why my electric bill was often high!! I was able to finance my AC unit for an affordable monthly price!!!! Plus install the same day!!! Everything was quick, easy, and painless!!! Royal Air and Renae Cummings, I appreciate you all!!!!! Thank you!!!!

Robb got us a new system almost effortlessly. He is understanding and patient with a big heart and he understood the system and situation. God bless you young man!

Robb was the greatest, he was so polite, descriptive about the system and such an active listener. He got me a new system at a great price and I couldnt be happier, thanks Robb!

Keith walker was very knowledgeable and experienced everything in what we needed. The next day his crew came over did an amazing job with the install. I would highly recommend royal air.

Robb came and got settled in fast. He listens and cares! He takes his time and explains very in depth, my husband and I will be calling soon

Like came and did an amazing job, very honest hard working and diligent to find me financing. He got the job done. Crew came same night and installed my new carrier system.We’re so glad we found Royal air and Luke.If you live in Houston contact this company. Integrity is there thing!!! Highly recommend

Doug was here at my house in SA to service my furnace and he did an amazing job with the issueHe is very knowledgeable and professional.He has brought me peace of mind in explaining to me what needed to be addressed.Thank you Doug!God bless you

Chad was fantastic. We had to suffer in the cold and hot for the last 2 years. Not anymore. Weare getting our new system tomorrow. Thank you Chad and Royal Air. We will definitely recommend our friends and family.

Just an all around great experience with Robb, patient and kind, he worked very hard to get the deal done! I was a bit skeptical and apprehensive at first but he made sure to put me at ease and understand the whole process. Very much appreciated!

Marlo can out warranty work an correctly found value issue. great professional which explains everything so well. understand what was wrong and why. then ordered new equipment. Great job

I was looking for a quote on a new HVAC system. Robb came to our home to see how they could help me on a Sunday afternoon. He was very knowledgeable and answered all of my questions, shot me a great quote. I decided to go ahead with it, and by Monday afternoon, the new unit was installed!I would personally recommend Robb and hi company to anyone!

Robb Foreman is a true talent with the sales skills he possesses, he was extremely patient, all about the customers and gave us a great deal, and exceeded our expectations. Not only took care of our home, but our credit concerns!

Jerry Hardy was fantastic! He was very friendly, knowledgeable and patient. He explained everything in detail… we would recommend Royal Air to anyone - Thank you!

Renae was patient and an awesome soul. She worked and worked for that approval for us.thank you royal for sending us an honest and very professional young lady. We are very happy and we are able to afford the payment. She really is awesome. GUYS CALL ROYAL AIR HOUSTON IF YOU NEED HEATING AND AIR. THEY HAVE THE ONE OF THE BEST COMFORT ADVISORS and her name is Renae Cummings.

Aaron arrived on time and Was very polite. He quickly assessed the situation and identified the issue. He offered multiple options of resolution and together we discussed the option that was best for me. His professionalism was impressive and I would definitely recommend Royal Air to others.

The appointment was timelyMr Aaron was polite professional and very informative. I was very pleased with the service he provided about the air condition system. I am one happy camper.and I will be getting the system installed today.

Renae is a wonderful sales tech. I look forward to working with her and Royal air with my new install. I would really recommend her. As a rep. She is honest and very transparent. I appreciate that in a sales person and company.Thank you again!

Joe came out & after explaining what i wanted & showed him where. I was expecting to be brushed off. That did not happen. Joe asked me series of questions & informed me what I wanted is doable. Very much appreciate Joe coming out today. I looking forward to getting a mini split installed & moving my office back upstairs 😀

Jerry Hardy was great to work with. He is professional knowledgeable & friendly. We signed up after meeting with other companies. He convinced us your company is the way to go. Thank you Jerry for your patience in helping us understand & guiding us through this purchase.

Marlowe arrived in a timely fashion, knew exactly what he needed to do and performed the Fall warranty service on the heating system.He was very engaging and even paid attention to out little chihuahua and made the puppy and himself very happy.Very professional and efficient.He made it an enjoyable interaction.Super nice man.Royal ought to be proud of having Marlow as an employee representing them to customers.Mike Fatheree

Baker was very helpful explaining the whole process and made it super simple and a great experience over all would definitely recommend to anyone in need ! Thanks once again!

Don helped us a lot and gave us a good price. He’s awesome!

JR is amazing! The service tech dropped the ball and she 1000% came through! Not only did she correct the mistakes, she had me on the phone with the area manager to make sure my family was taken care of when we needed it the most. Solid company... Great customer service... To me, the best thing is how I was treated when one of their employees messed up. They didnt make an excuse, they just made it right. Integrity is the only word I can use to explain this company.. Thank you JR!!

I just love Renae. She was awesome and is a very sweet person. She was able to get me financed and a good monthly payment as well. She’s just an overall good person. And she really cares about helping people. Royal Air thank you for sending out a wonderful young lady that’s honest, professional and she was a quick sale for me. You guys take care of this young lady. I will be sending more clients your way.Sandi Landi

I had Luis Hernandez come to my property and he was a great technician who was well trained in his craft. We went over the initial details of my heater problem and quickly identified the source of the issue. After fixing the issue swiftly he returned everything back to the original condition it was in. Great work Louis I wish you well on your future calls. 10/10, my heater works again.

I was a little skeptical at first with all the scams and schemes going on in today’s world but when I met with Luke, his friendly demeanor and overall great customer service skills and knowledge lead me to feel more comfortable with him and this company overall. I just feel that I have received a blessing overall.

Robb was a great help, he did my fathers ac and is doing mine, very friendly happy and energetic. Thank you so much!

Robb had a great personality and knowledge. Him explaining made me very comfortable and he got us the exact unit and pricing we were expecting

Working with Renae has been a pleasurable experience. She was thorough with everything. She explained the process of the installation and financing. The installers were very nice and worked fast to install in one day. Very professional and would recommend their services to anyone.

I had a couple of Air conditioning companies come and give us quotes and they were outrageous! Chad from Royal Air Houston came today. Me and my husband were very pleased with his professionalism! He was knowledgeable and made the process so easy! We are getting our new unit installed tomorrow ! Wow that’s what I call good customer service.

Chad was prompt and very knowledgeable. He gave me all the information I needed to make an informed decision. Will definitely recommend Chad and Royal Air to my friends and family.

Robb was a so energetic and funny, he got us an ac system for a much better price than we were being quoted. Explained to me and my wife what needed to be done and excecuted

Chad was great. Got a new Carrier condenser so we will have air conditioning this summer. Thanks Chad and Royal Air for making it happen. Will definitely recommend friends and family.

Baker did a great job explaining the system and what I needed. Did a great job looking for the best finance option. I highly recommend asking for baker for the patience and time he took to get me what I needed. Thank you royal air

Curtis was great. Very efficient and quick. Would definitely recommend him to anyone else. Would love for him to be my regular technician.

Doug contacted us 30 min prior to arriving and appeared promptly as arranged. He immediately diagnosed the problem and got our air conditioning up and running! Doug was so respectful of our home making sure he cleaned up and left everything neat and tidy! We’re very happy with the service and would recommend Doug to anyone needing help with their AC

Luke stopped by and he was very professional and straightforward. Will update after install of new system.

Like was fantasticRoyal got me approved and installed same day. If you live in Beaumont call royal air.Thank you Royal Air.

Bidding for a replacement unit and the goal was a decent grand product and installation that was sized correctly etc. I found this business due to doing my homework on you tube. Josh returned my inquiry. Very professional and knowledgeable. Install was prompt and clean. I would absolutely recommend this business.

HelloYes Roland was here and very professionally surveyed my hvac system and was very knowledgeable. He quoted a new unit and went over my options for payment. We are thinking about it for now and will advise you soonest. Thanking you the great service. SincerelyDavid Bryant

Doug gave a wonderful job. He covered everything in a excellent and kind manner. Explained everything to the T. Well maintenance. Good job. Thank u.

We really appreciate Keith Walker’s expertise. He took his time with us, and made sure we got the best deal. Keith was very honest and upfront something rarely found in a Salesperson. Thanks Keith and Royal Air. ~happy customer

Robb was great, well knowledgeable. He took his time to explain to me everything. I will recommend him 10/10

Daniel came out to give us an estimate. He was prompt and careful to ask us about our home, whether we had any areas that were always hot/cold, what our light bill runs and what we expected. He wasnt overbearing or pushy to make the sale. He was knowledgeable about our needs.

Luke came was extremely professional and very knowledgeable to talk to took care everything with love!Highly recommend 😃

Keith Walker is very friendly and he was attentive to my needs as a homeowner. The company as a whole is respectful, trustworthy and willing to treat their customers as family.Thank you guys for everything!!

After several ac quotes and pushy sales guys, we found a good deal with Baker from royal air. He took the time to make sure all of our issues were addressed and was able to install our ac/heat system right awayThank you baker

DougCame out to our home for maintenance and we were very pleased with him.He was friendly professional and helpfulHe took time to make sure everything was right and honestly that is refreshingKeep up the good work Doug!

Excellent Representative of the company! Daniel was prompt, very helpful and knowledgeable! Great experience! Thank you Royal Air!

The Technicians thorough diagnostic was great.My husband and I are not pleased with the fact that our warranty was cxld. System was installed in 2022. He was never contacted in 2023 to schedule free warranty and 2024 is not over. Also there was no filter. Tech said filters are not installed with unit. We were not told that when system was installed.

Robb bent over backwards to make the deal happen and we couldnt be more appreciative! A good salesman is hard to find especially in the aspect of caring, grateful we were rescheduled to work with him. It was a pleasure!

Doug came out and checked our issue. He was able to figure out what it was perfectly explained. He is looking into how to solve our issue as it’s not a normal one. He was here sooner than expected which was good as well.

Robb is the kind of guy that you know really cares! He took his time, he listened, we prayed, and it was so genuine, hes a special guy and very appreciated

Luke was professional and straight forward. Got my carrier system financed and am very pleased with Royal Air. I highly recommend this company if you live in baytown tx. Call royal Air!!!

Aaron was great very respectfulToday I had the pleasure to speak with Wendy and Doug the tech came out and spent a while checking out my air and heat system and I am so proud to say they are both working today and I feel for the first time ever that it will stay fixed and it was a great pleasure having Doug and his knowledge he shared w I th my family to keep everything running from here on out. Thank you Wendy and Doug.ThanksKathy Saunders

Joe Daluna, did and awsome job ,getting ti my home in a timely manner, he was very professional, he explained every thing in detail, worked with me step by step through the whole process, I would gladly recommend him and this company to my friends and family.

To whom it May Concern I would like to take the time to say that Aron was a great help. he knew what he was doing I will advise him to anyone he very good at is job ...Johnathan childs

Curtis arrived on time and was very efficient with his inspection of our system. Curtis made some suggestions to upgrade and for maintenance of the system to support the longevity and life for the unit. I look forward to his next maintenance check this spring.

Luke from Royal was fantastic! He came by to assess our equipment, and it was clear right away how knowledgeable he is. No nonsense, just straight-to-the-point expertise—which we appreciated. . Highly recommend Royal for anyone looking for reliable and professional service!

Joe Montalbano is a good man, He listens to you and educates you about your AC/Heating needs. He then makes the system affordable. I am sorry happy became to my home.

Renee was the best. We needed an air handler only. Renee didnt rob our wallets. Cheapest prices far and wide. Nice knowledge sales associate.

Doug and Curtis did an excellent job with maintaining my units. Recommendations were made to run more efficiently and for better air quality.

Baker was a straight forward guy no BS love him if you need an estimate ask for baker he treated us well with respect and very knowledgeable and kind. 5 stars !

Jose, Santos and Byron Crombie were absolutely the best! Jose and Santos were very quick and thorough in replacing the whole system! I am so glad Royal air came to our rescue, our AC was out and Summer is on its way! If any one ask me they are the best and I would recommend them to anyone in need of help!

I called Royal for free estimate. They sent Luke who Im very honored to meet and pleases to say Im moving forward with Royal and happy with carrier system with 10yr part and labor warranty with great price. Call royal if you live in Houston. Ask for Luke he will shoot it straight

Chad Wilson took very good care of us. Very fair price and excellent service. Awesome warranties. Install was next day! Thanks Chad!

Jerry is one of your best sales representatives on your payroll. He helped me with everything I needed. Two thumbs up for his services!

We have not made a decision yet, but Daniel came out today and did an assessment, and provided me with a quote. He was very kind and knowledgeable and not pushy at all. Very pleased with the process so far.

I recently did business with Royal air and couldnt be happier. I had the pleasure of meeting Zachary Pearce. He was really professional and knowledgeable. I highly recommend them and asking for Zach

Robb Foreman came in and helped us get approved on a new system. Easy and simple process, he also cared enough to ask if my children had allergies amongst other things. Also same day install was a deal sealer. Very happy with Robb and his performance! 10/10

Ronnie was great ,he explained everything in great detail. We got a great discount . He helped us understand all the ins and outs of the ac system..He also helped me feed my goats as it was getting late in the day.

Aaron Jones did a excellent job in letting me know what can be done for my home AC and heating to make it better. Explained all that is included with my new Carrier AC and heating units.Very friendly and knowledgeable highly recommend as a very valued employee

Aaron lives up to his name as the spiritual leader of the people. We enjoyed his expertise, patience and knowledge. We felt comfortable in his presentation and salesmanship as older people.AWESOME,Rodney E AllenBay City, Tx

I hope all your Comfort Consultants are are as good as Keith Walker. We are so grateful, with his persistence and dedication to getting us 2 new Carrier AC systems. We really appreciate it. When we couldn’t get financed anywhere else Royal Air came through in the clutch. Thanks again

HIGHLY RECOMMEND!!! My wife and desperately needed to replace our upstairs A/C system and are so glad that we called Royal Air A/C & Heating. Our Comfort Advisor, Renae, arrived early. She was extremely professional, knowledgeable, and patient. Renae carefully walked us through all of our options. Same day installation scheduled. It was a great experience!

Luke was professional and very honest. Crew came same day installed my new carrier. We are pleased with Royal Air service.

Chad was great. He was on time. Explained everything thoroughly to us. Was very knowledgeable and made us feel really comfortable with our decision. We are covered for 10 years with the warranty. Will definitely recommend Chad and Royal Air to our family and friends.

Chad was super easy to work with. He was on time and made us feel very comfortable. We are extremely satisfied with Royal Air and their comfort advisor Chad. Will definitely recommend to our friends and family.

Very polite and very professional.Jerry explained everything also show how stuff was plus with the amount of what we Ned to get. I’ll request Jerry to all my friends from royal air.

Doug was here and gave good advice. He had a very pleasant attitude and easy to talk to. He also invited me into the attic and showed me where he was seeing issues.

Doug was very helpful and I appreciate him taking care of my problems with my air. He took the time to explain everything to me and my husband.SincerelyTeresa Wilkerson and Jerome Hatcher Jr.

Robert showed up on time and got the process rolling and his customer service level was 10/10. Thank you Royal Air 10 out of 10 I recommend!!!

Me and John worked a deal for 1/2 offAnd 0% financingHe was great. I will call him today by 6 to get the money secured to get my system replacedRoyal air and John are the best gig in town

Chad was on time and was able to work with me and my family to get us a deal we couldnt refuse. They are installing my system same day too. Will definitely recommend Chad and Royal Air in the future.

Marlo came out and performed a fall check on my unit. He was very nice and professional, very fast service and understanding about my loud barking dogs. He even educated me on my filters and helped save me some money that I was otherwise wasting. Awesome service! Thank you!!!

Curtis has done a great job of taking care of issues we’ve been having with our new a/c and thermostat. He’s been on time, and explained what the issues are and made repairs as needed.I am pleased with my experiences with Royal Air. Our sales person, Rudy, was knowledgeable, friendly and provided the info necessary to move forward with the purchase of a new system. The installers were great, working late into the night. After install, I had a couple of issues that were handled promptly by the installers (with assistance from Rudy). I hope Royal Air will continue to provide excellent customer service.

My review of Marlo-A fine gentleman, came to do a routine check-up of the houses heating system for the upcoming winter. Quick, efficient, made it simple & easy. A very good job done, & a very good man. I must say many thanks!

Robb Foreman was a great experience, very knowledgeable and personable. Im in the quoting process with several companies, but he definitely set the tone for us! Thanks again young man

Chad was awesome. Got us a quieter system that’s saving us money because it’s more efficient on our electric bill. Also helped secure financing despite our credit hiccups. Highly recommend.

Fantastic Technician he is. Tony came out to service my furnace . Everything checked out good. He educated me on how the furnace operates. He was very professional excellent service.

Daniel gave us an amazing experience ! Customer service was excellent. We are super grateful for helping us finance our service. Every questions were answered with professionalism. We are happy with his service.

Doug Was here. He is a fabelous service man. Explained everything in detail and gave great advice on maintaining the longevity of the system. Great person to have to work for your company. He is a great representative of your company.

Robb was a great help, you can tell he really cares about the customer and is for the customer, we really appreciate how hard he worked to get us a unit AND FAST!!!

Chad was great. He has gone thru hoops to get us a new HVAC system. They are coming tomorrow to install. Thank you Chad and Royal Air. Will definitely recommend.

Luke was a real treat to have as a sales rep. I couldnt give him enough 5 stars. I really appreciate royal and their whole team. System was installed and runs like a champ. Crew who installed very clean and efficient. If you live in Houston call Royal. They will get you set up just right!!!

My ac was not cooling so my family and I were miserable with this heat! I called Royal Ac to have someone come quote me for a new ac system. Dylan was the sales associate, he was very personable as soon he showed up which made me feel comfortable and was very informative with any questions I had about anything. He quoted me a great price on a new ac unit not to mention they do same day installation! His enthusiasm and customer service was outstanding and I’m very pleased with the time frame on when my new unit was installed! I definitely recommend Royal AC to anyone that needs a new HVAC unit! Thank you Dylan!

Luis was a great tech very knowledgeable and very timely in checking our a.c. units. Great asset to the company! Very satisfied customer/homeowner with the work that was done.

Fast, affordable and same day service! Great experience with Desireah at Royal Air. My AC went down after hours. Desireah was able to make it out quickly to diagnose the issue that lead to full replacement. She was very professional and honest. Couldn’t believe how quick install responded with phenomenal quality work. Definitely would recommend this company!

Alejandro was the best! He provided quick, knowledgeable, and very trustworthy service. I could not be happier. I would trust him with any future repairs. Thank you!

Aaron came out on a Sunday to meet with me about Royal Air AC installation for our home in El Campo. He explained everything in great detail and was very patient and answered everything question I had. I highly Recommend Royal Air and their associates for your AC needs in your home! We appreciate every thing Aaron helped us with today!

Robb did such an outstanding job!!! He effectively communicated product benefits, demonstrating a clear understanding of my pain points. His family orientated demeanor made me feel valued and heard. Robb demonstrated remarkable persistence in following up with answers to my questions. If I could add 5 more stars I would do an a heartbeat.

Robb and Juan came and got us a new ac system about as easy as you can get it. Knowledgeable, professional and straightforward, we are extremely satisfied with our purchase!

Luke was very professional and very thorough. We appreciate royal air and the new ac system.

I spoke with Gretchen and she sent out Marlo and she patiently reviewed my warranty requirements, and Marlo inspected my unit and reviewed best maintenance requirements. It is the extra education and service that makes this a five star service!

Luke came very knowledgeable straight shooter got us financed ready for our new ac and heat.

I thought it would be painful, but Daniel explained everything so well and didnt sell me a inside unit just to do so. Got me a great deal on a new outside unit AND, its getting installed today. Thanks Royal Air for saving my hot wife.