Air Tech of Katy
Service Area in Houston, Texas
Business Location: 5614 Franz Rd Suite B, Katy, TX 77493, United States
Contact Number: +1 281-317-7680
Customer Rating: 4.8
Business Hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
HVAC Services Offered
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Service options
- Online estimates
- On-site services
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Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
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Offerings
- Repair services
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Payments
- Credit cards
- Credit cards
Service Categories
- HVAC contractor
- Electrician
- Electric generator shop
- Air conditioning repair service
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Customer Feedback (199)
Your technician Nazareth did an outstanding job! He spent a lot of time cleaning my outside unit and making sure everything was running beautifully for me! He was very thorough with his explanations and answering my questions. A very friendly and knowledgeable guy!!!
Manuel came out, disgnosed the issues with my system, heard my concerns, developed a plan of action and completed the service at a more than affordable price. He wad professional, courteous, attentive and extremely knowledgeable. I am very appreciative of Manuel and Air Tech of Katy for the great job done!
Our AC went out and the owner was so kind to us! We couldnt be more grateful. Additionally, the tech, a Mr. Michael Liu arrived swiftly. He was so informative, knowledgeable, and extremely professional. He immediately put us at ease by kindly walking us through everything. We hope to see him again and bring all our future business with these guys! 10/10 This is how the business should be done.
Mr. Liu was very competent and knowledgeable of our system. He was very honest and helpful and I would recommend him to others. The installation crew was fantastic as well. Overall a great experience. So far it is cold so we will be using the heater. Looking forward to some hot days to rest new AC System.
I’m glad to provide this review for Mr. Efrim Jefferson.Mr. Jefferson was very respectful and professional. He took time to inspect my units, explain his findings in layman’s terms to me, and answered all my questions to my satisfaction.I’m considering carrying on the suggested improvements he recommended because of his professionalism and knowledge.I’ll recommend him/Air Tech of Katy to family and friends
I was very impressed by the salesman, Manuel and the rest of the Crew that installed my generator. They were very professional and did a great job . I was also very impressed with Matt . Matt had to come to my house on several occasions to check on the job and to make sure everything was perfect. Matt also explained to me the functions of the Generator and made sure I understood everything.Thank youKenneth McDonald
I recently contacted Air Tech of Katy to get a quote for an AC repair, and I was thoroughly impressed with their service. The technician arrived on time and demonstrated a high level of professionalism and knowledge.Jefferson provided a detailed drawing to explain the issues with our AC system, which made it easy to understand the necessary repairs. Additionally, they took pictures of all the relevant details, ensuring nothing was missed.I appreciated their attention to cleanliness, as the technician wore shoe covers while inside my home. This small detail showed their respect for my property.Scheduling the appointment was straightforward with their user-friendly online booking system. It was easy to find a convenient time slot.
Joseph Leach of Air Tech of Katy was very helpful in selecting replacement air conditioners for my home. We selected a 5-ton two stage main unit and a 3-ton as the secondary one. The installation was performed the day after I met with Joseph. Eric, the lead installer, was very professional and was able to answer questions I had during the installation process. The installation went smoothly, starting about 9:00AM and finishing around 2:40PM. Eric’s crew cleaned up all of the debris from removing the old unit, installing new thermostats and enlarging one of the openings for the return air on one of the units. I am very pleased with the results. I would highly recommend Joseph and Eric and his crew to anyone wanting to replace their air conditioner unit(s).NOTE:If you are having a new gas furnace installed and have a gas hot water heater, make sure to tell Eric (or the lead installer) to re-light the pilot on the hot water heater.
Jefferson, Daniel and Salvador were very friendly and professional. Daniel and Salvador got to work, installed AC and made sure they cleaned up in the attic and everywhere else before leaving. They also did a walk through in the attic and outside as well. I really appreciate that. You have an awesome team
Edgar Rapalo was very professional and did a great job repairing our central heating and air conditioning system.Thank you Air Tech for coming out on a Sunday to make the needed repairs.
Edgar is kind and courteous when he comes to check our AC unit. He always does a thorough job checking things out to make sure we’re in good shape for the season.
Nazareth was an amazing tech. Very friendly, knowledgeable and honest. The company has very fair prices and were quick to respond. Also when I called to make the appointment a person answered right away instead of an automated system. Overall amazing experience.
Efrim was professional, knowledgable, clear, and concise during his visit. He shared great information with me about the state of my AC unit. Also, he was cool and respectful. Great service.
Efrim was excellent. He kept me informed, was very knowledgeable on my really complex system, and finished on time. He took the time to walk me through the results and make sure everything was correct. Then he vacuumed the whole area. Everything was left spotless. Great job all around.
Efrim did a great job checking our AC and heat. He found an issue, alerted us right away, and clearly explained our options for fixing it. He made everything easy to understand and was very professional.
Nazareth was beyond professional and did an excellent job of communicating of work be done while at our home. He is a true representative for AirTech of Katy and shows what true customer service should be
Salvador and Emanuel did an amazing job today. They had my house added to their list at the last minute and yet, were amazing and did a phenomenal job. They respected our home and laid protective covering on the floor and even though they had to stay after 5 pm to complete the job, were cordial and very polite. They are welcome to perform any work on my home any time!!
Im so glad I called Air Tech! My friend recommended their membership and it was time for the AC unit to be checked so I made the call. Rudy Allen came out for the initial inspection and caught some issues that could have cost me a lot of money in the long run. Shane Williams came out the second time to install a surge protector and it took him no time at all! Both of these gentlemen were super knowledgeable and very nice. I would highly recommend Air Tech for your AC/heating needs!
Ive been using Air Tech of Katy for several years. My technician [Manuel Villalobos] is prompt, professional and efficient. He explains everything clearly and gets the job done quickly. My home is comfortable year-round, and I couldnt be happier with their service. Highly recommend!
Now I understand why this place has such a high rating! I have been their customer for about 4-5 years now. We’ve been content with their services- nothing to complain about.We recently had an issue with our heater and had someone from AirTech come look at the furnace on Friday. They identified the problem, but did not have the right part. So they said they would come back first thing Monday when their warehouse opens (i guess their warehouse is closed on weekends.), before the winter storm hits Houston. Of course, the forecast is never accurate and it started getting colder faster than expected. I was worried that we would be stuck with no heater during a hard freeze.This afternoon, Sunday!!! AirTech guys (Michael and someone I cannot remember the name, sorry!!!) showed up with the right parts to finish working on the furnace so we would have heat. I did not expect them to show up until Monday since their warehouse was not open on weekends.They do care about their customers. Seriously recommend this place.
Your tech was very professional and polite he told me what he found and made very good suggestions and I thought the was excellent on his part. He did an excellent job.
Great job done by Joseph and his team. My issue was diagnosed and fixed in the same day. They also have affordable financing options that made it possible to upgrade my furnace from the builder grade unit.I would highly recommend Air Tech of Katy.
Great service. Fast, Everything was completed the same day within 2-3 hours of the diagnostic visit. Impressed with Egdars knowledge and professionalism . I’m happy he got our A/C working again, will recommend. Thank you Edgar!!
Michael was a great tech. On the first visit to diagnose the issue, he was on a mission. He checked everything, and then told us something no one wants to know. Our unit was over 18 years old and had a major leak in the system. So, we invested in a brand new Trane. From diagnostic to replacement was maybe 24 hours. We appreciate Michael’s attention to detail and his customer.
Shout goes out to Rudy Allen for the excellent work he did for me today.He did my 1st service check up on the new Trane. I bought from you guys about 6 months agoHe is also very knowledgeable and Great with customers.ThanksGeorge
Recently we had Air Tech of Katy. Our technician was Nazereth Hernandez. He was very professional and efficient. We were extremely happy with our experience with him and look forward to him coming back for our fall checkup. Also we were very pleased with our phone call with Angelica, who corrected our account with extra courtesy. Thank you Nazereth and Angelica for making us very happy and glad we chose Air Tech of Katy.
Great estimate on ETA and arrived on time. Wore shoe protectors without even having to be asked. Have a clear and precise rundown of what he was going to do and how long it would take. Finally provided excellent feedback on what was gone and recommendations made given my daughter has asthma. Darien was an excellent tech and he answered all my questions and performed all the tasks in great time. I cannot praise his professionalism enough! Great service, great tech!
Eduardo did an excellent job maintaining our a/c and heating unit today. He explained everything to me in great detail and we are very satisfied with his work. I would highly recommend Airtec of Katy.
Nazareth Hernandez was excellent, he fully explained all of our options to improve our air scrubber furnace and other components and was very diligent in his inspection. We hope to have him as our designated representative.
We couldnt be more pleased with the job Air Tech did to provide us with a generator.We live in an old house on a small lot with trees and various structures in our back yard. There was no obvious easy place to situate the generator , meet city codes and safety considerations, and keep it from being an eyesore. But the Air Tech team, led by Matt Davis, figured out a solution that met all our requirements.Air Tech quoted us a fixed price which was somewhat higher than what another supplier quoted. However we had more confidence in the Air Tech team, especially after we learned that the other proposal would have violated building codes and likely caused damage to our AC units. Along the way we requested some changes to make the installation more aesthetically pleasing. Matts team graciously accommodated all our requests without changing the price. Their top priority was to make us happy with the end product.The Air Tech team was professional, honest, pleasant to work with and lived up to all its promises. The unit tested out perfectly. I highly recommend this company.
Air Tech is incredible about taking care of details. They do not rush through service calls. They are very thorough, and they explain everything clearly.
Nazareth was very thorough,, polite, professional and intelligent. He was not pushy and I was impressed with his knowledge and recommendations.
Impressive from start to finish. From the estimate to the sale, Joseph was straightforward, honest, and helpful. I didn’t have to wait days to hear back either. Joseph had multiple estimates sent to me less than an hour after leaving, and was more than happy to explain each one in detail.Installation was the next day and the crew of two showed up right on time and got straight to it. Daniel P. made sure to keep us updated all day and explained everything they were doing. Knocked out the new system install all in a day. Really appreciated the good attitude and hard work, these guys were absolute professionals.Saved us from a weekend of miserable heat, and we definitely know who to call next time!
This is the second time I asked Air Tech of Katy to repair my air conditioner. Yesterday, the thermostat of my air conditioner system suddenly stopped displaying. I contacted Air Tech of Katy at around 7pm. The operator quickly recorded the problem and agreed to arrange an engineer to repair it the next morning. Mr. Edger arrived on time in the morning, wearing shoe covers when entering the door, and all kinds of professional tools were available. Mr. Edger quickly eliminated the fault and solved the problem. After two air conditioner inspections, I think Air Tech of Katys technicians are very professional, enthusiastic in service, and charge reasonable fees. In short, this is a trustworthy air conditioner repair company.
Eduardo is excellent. Very professional and detail-oriented. He does a great job and is very thorough!
Air Tech answered our call on a Saturday night. Eduardo came out early on Sunday and found the AC problem right away. He was very informative and checked the Trane warranty info before giving us an estimated cost on repairs. Eduardo fixed the problem quickly and was very courteous and professional.
I was completely impressed with Manuel Villalobos professionalism and service. He explained in detail the different A/C units they offered and their packages. I feel that pricing is fair and transparent - definitely value for money. The crew that came in for the installation was punctual, knowledgeable, friendly and very respectful of our property. I highly recommend Air Tech of Katy, their service was outstanding, exceeding my expectations.
Joseph was great at explaining what my issues were with pictures. He got Eric and his team out in a couple hrs and my entire system was replaced, duct work and all, and running by 9pm. Excellent service and communication.
Daniel and team came to my house and replaced my AC and condenser unit. They were very quick and super professional. My unit looks great and works like a dream. Ill be recommending them to all my friends and family for any of our HVAC needs.
Joseph and the were easy to work from setting up the appt to Joseph doing a detailed yet shortvisit. He answered all questions and did a good job educating me on different issues…Thank you all…
Jefferson was the technician that came to our home to check out our old HVAC system. Jefferson was clear about the problems and sat down and offered us a solution from his company to replace our 30 year old system. Jefferson again was clear in the options available. He was polite, personal, professional, respectful and cheerful. After installation, Jefferson returned for a follow-up check of the new HVAC system and new duct work.Daniel and Salvador were the installers. They were on time, professional, cheerful. They knew their routine and worked well together. Both were diligent in their work and knowledgeable in the electronics of the HVAC system. They worked from 9:00 am until 8:00 pm to get the job done with a tiny lunch break. Their explanations of their work was clear. They put down floor coverings to protect our carpet as well as shoe coverings prior to the floor coverings.We have used Air Tech on two of our rental properties and now on our personal home and have been pleased with their entire staff.
Air Tech of Katy always has superb service and great products. We have used them for almost 13 years in two homes. And Jefferson is our go to tech…..always very professional and knowledgeable.
Highly knowledgeable and a great experience. Great follow-up as well for parts installation. Thank you.After another visit for maintenance and repair, I reiterate Michael Liu does fantastic work. I appreciate the speed and professionalism after a power surge ravaged the outdoor units.
Jeremy came to our house and quickly got our AC fixed. We talked about my wifes allergies and ways our AC could help. He recommended a product that we are planning to get installed. He is very professional knowledgeable and personable. We will ask for him if we need further help. Great job!!!
Air Tech of Katy came out to do a service check on our furnace before winter. Since it wasnt an emergency, I was able to schedule the appointment for the most convenient time for me. I received a phone call and email telling me that Darien was on his way. Darien introduced himself and wore shoe covers while inside my home. I appreciated this since there are littles crawling about. He gave detailed explanations of the condition and even showed me pictures from previous visits regarding the inside of my blower box. I really appreciated that consistency. We can also discuss past visits and records of my service items. I recommend them to all of my neighbors!
Michael was great, I am so glad they sent him to fix our AC. He got it fixed when another company couldnt figure out the problem. Thanks again. We will be doing business again in the future.Again another great service from Air Tech Katy , this time they sent Rudy, he was top notch as well, knowlegable and helpful. Thanks again
Khammron, was professional, knowledgeable, articulate, and efficient. He took time time to explain the issues we were having. He provided a range of solutions, and discussed the cost/benefit of each with us in detail. Khammron seems to genuinely care to solve the problem rather than just selling a product. I appreciate all of the insights Khammron provided and would be comfortable recommending him to anyone in need of HVAC services.
This is a great company with great service. technicians are very professional. we are very satisfied from what he did on our air panel today. perfect
Joseph was great! He was a wealth of information and ensured that all my questions were answered (and I always have a lot). Air Tech of Katy is my go to for HVAC and Joseph is now my new go to whenever I need them!
Eduardo was timely, efficient, professional and answered all my questions. Additionally he provided me with estimates for additional things I inquired about. Always happy with Air Tech of Katy!
Nazareth installed an easy start control unit for our AC and, as usual, he took his time to ensure the job was done right before he explained its function. Better yet, he stayed and helped his coworkers install the whole house generator that I ordered after he and I discussed during his previous visit. We greatly appreciated him hanging around to make sure the generator install went well.
Excellent job. Nazareth spent over an hour on my annual maintenance. Replaced the hard start kit under warranty and washed out the condenser coils. Checked the whole system out and went over the condition of everything.
Nazareth Hernández did an outstanding job for us. He was customer focused, courteous, efficient and totally informative.Air Tech is fortunate to have such a true professional.
Had an issue with the unit on a Saturday. Rudy from Air tech was there within a few hours (before the originally given window) and fixed it in no time. Also checked filters and did some other maintenance checks along the way. Explained everything clearly and was great. Would definitely recommend.
Great junior tech and as AC professional I found him trusty and willing to learn. Introduced him to dual fuel equipment and zoning equipment. Needs training from manufacturers to rise to the level of senior tech. Glad to see him willing to learn!
Manual from Air Tech came out to my home for the annual furnace checkup. Manual was polite and professional throughout his time here. He explained every step and took the time to answer all of my questions. He definitely gave 5 Star Service and I would recommend him highly.
Hands down recommend this company for your HVAC repairs. From Angelica who scheduled my appt to Nazareth the technician who came out to the house, both professional and knowledgeable re: services provided, needed, and repairs made. I look forward to partnering with them on the future to maintain the health of my HVAC unit! Thank you 🙏🏾✨️💯Update: Nazareth came out for a follow up service and his professionalism remained the same as our first encounter. I appreciate his level of customer service and will request him for the next time I need service for my HVAC.Additionally, I had a plumbing inspection performed and Axel was phenomenal. From start to finish he was professional also, gave me some maintenance pointers and ultimately took care of what was needed.I recommend this company for your home care needs. They havent disappointed. Thanks guys 🙏🏾
AC unexpectedly went out right before we were going out of town. Air tech came out right away and Joesph Leach was able to diagnose the problem and recommend the best solution. He went above and beyond to ensure the part was delivered and fixed the next day!
Hector Salgado just performed my routine maintenance. Everything was great as Air Tech does a wonderful job maintaining my 2 units!
Nazareth conducted an honest and professional assessment of my unit today. He was thorough in identifying the issue and will even be sending me a detailed report by email. I’m truly impressed with the level of service. From signing up for the membership plan to scheduling the service and the technician’s visit, it’s been a great experience all around. Thank you! I am by far loving the service 😍
Air Tech of Katy was timely & responsive. They were wonderful & worked diligently to resolve the problem! I’m very happy with their professionalism & the quality of their work.
Rudy was amazing passionate and taught me something in the process. He came out and straight to business diagnosed the problem and told me exactly what it was the capasitor. Ill definitely call and ask for Ruby again. Thank you Air tech
Nazareth repaired our air conditioner in one visit. He had the part needed and did the necessary preventive maintenance to keep it operating efficiently.
Gave AirTech a call and was given a near 5 hour window to send someone out. That wasnt a problem at all, but it was nice to get a text within the hour that a tech was on the way. They sent Edgar out to take a look at things. The best comment I can give is honest. I really appreciated how honest he was with me on my issue. No pushy offer or scare tactics to sell me on things. The honestly alone will bring me back as a customer. Thank you.
Great service from Efrim at Air Tech. Very professional, explained and showed me the problem. Had it fixed quickly and left no mess behind (Im AMAZED, it was nasty)! Would definitely recommend!!
Michael Liu was very attentive to the issue and detail oriented with his sketch to make sure the installation team did everything correctly. They did the work in one day and cleaned after. I would recommend Air Tech of Katy again.
Prompt and accommodating in the icy conditions to get our furnace back and operational. Efrim was polite, knowledgeable, and took time to explain options.
Tech, Michael Liu, was prompt and very professional. He explained everything he was checking and did a great job.
Daniel and his associate were very professional and knowledgeable. They worked hard and long hours to provide excellent service. We are very pleased with his service.
Joseph is such a professional. He knows what needs to be done and does not pressure you into getting something you don’t need. He is conscientious about your time and does not hesitate to come asap. He is reliable and hard working. He knows the business and gets you up and running quickly. You can tell he really cares about what he does and making the best of a situation for his customers. I will always stick with Air Tech of Katy and Joseph!!!
My technician Jeremy was very professional, and knowledgeable. It was great i could track his arrival through the app. (very respectful of my time, and i didnt have to wait all day and miss work) Highly Recommend.
Joseph was great! He diagnosed problems within a few minutes and had our AC fixed within 15. Ended up needing a new capacitor. Kind and efficient. Definitely would recommend
Edgar was very knowledgeable about his equipment, brands and not pushy with sales. I was impressed with how clean and neat his team was. They tore out the old system and within 4 hours they installed a completely new AC system outside and in the attic! Same day service at its finest they left no trail that they were even on the property! After shopping around, I have to say I made the correct choice. You cannot beat 10 years stress free AC unit!!
Mr. Jeremy planned, installed, and replaced our old HVAC back in 2017. 7-1/2 years later he and Airtek are still maintaining and taking care of our HVAC. He’s very professional and kind. Thank you Mr. Jeremy and Airtek.
Khammon came to my home to check out some issues with my complex system. He was amazing. He went above and beyond to get my system up and humming again. He was very knowledgeable and did more than I expected to really insure my system was in great shape. Thank you.
Air Tech of Katy is a first.rate company I would highly recommend for any AC service you may need. We cant say enough good things about there tech Kammron Palmer who we request for all our service needs.
I very happy with the tech, he isKnowledgeable about our air condition unit I like personality, manner, he is very polite and very patient and SERVICES us very well. Thank you Rudy for your professionalism
Edgar was super helpful in tuning up my heating system through the extra cold winter. He was friendly, fast, and effective. Air Tech of Katy is honest and has a great membership program that pays for itself through just the annual tune ups and maintenance, let alone the discounted services. Highly recommended.
I would like to say what an awesome technician you have in Edgar Rapalo. He was dispatched out to my home today and the service he provided was excellent. We have a nice leak in our ceiling due to water buildup in the return. Edgar made a few suggestions to rectify our problem. He was so kind, polite, and prompt with his service. I would recommend Edgar to all my friends. Thanks for your professionalism and prompt service.
Your HVAC Service Tech did a Wonderful Job as He always does Professional and always courteous and answers all questions. He is a wonderful Techician and well liked by me Thank you
Shane and Calvin were our technicians for today to service our AC system. They did an outstanding job servicing and explaining everything they were doing. Shane and Calvin went above and beyond in that they took before and after pictures of the work they performed. They took care of the issue and instructed us on how to maintain it going forward. Shane and Calvin were very friendly, professional and absolutely knowledgeable about their job. Shane and Calvin are valuable assets to the company and we wish them all the best in their career. Thanks so much for sending your best.I will definitely recommend them and the company to all of my social media friends, and family.
Nazareth with AirTech of Katy performed the annual heater check at my home today. He did an outstanding job and went the extra miles to help with my air vent as well as door access to attic I really appreciate his help And appreciate him doing a great job.
Eric checked my system in my attic, gave me some good advise on the way the thermostat works and the filtration system and my heater is working very well now.
July 30, 2024Manuel was outstanding!! I appreciate so much him explaining to me the maintenance that needed to be done. He also showed me what I could do. Thank you so much, Manuel.August 5, 2024Wow!! Eduardo was awesome!!!! Im so thankful he took care of inside and outside. He also helped me understand how to reduce dust and choosing the best air filter.Thank you so much, Eduardo!
Edgar did an excellent job and advised us how everything was. Thank you Edgar for excellent service.
Naz figured out our HVAC issue and got us up and running again. Also, properly wired the dehumidifier so it wasn’t running 24/7. He also did a very good job explaining everything. Thanks Naz.
Joseph was very professional, extremely knowledgeable. He explained everything to me with pictures he had taken, totally helped me in understanding what he was talking about. He came recommended to me and I will in turn highly recommend him to you.
Once the technician, Manuel, arrived he was very quick at repairing my hvac blower. I was under the impression it could take several hours but Manuel got it done in 30 minutes.
Mr Palmer my Air Tech technician does a great job of explaining any issues he may have found in a way that is easy to understand. Always double checks my thermostats to make sure they are reset where I had them prior to his arrival.Im comfortable enough to leave the house while he is inside working on either my Furnace or Air Condition.He also reminded me the need to have at least 2 Carbon Monoxide AlarmI always ask for him when I need serviceJim
Amazingly fast service! Joseph Leach, our Technician, provided quality service and care. Had our AC issue diagnosed in 10 minutes and repaired in less than that. House was already cooling before he left and was kind enough to talk through all of my new homeowner questions. Very personable and attentive. Would highly recommend!
Edgar Rapalo came out and was great! He met with my husband and my by the time he left not only was our issue fixed but husband said “I wouldn’t mind getting a beer with him”! He was kind, professional and friendly. Highly recommend Air Tech of Katy and we can’t thank Edgar enough from saving us in this TX heat! Also, sorry for the wasp Edgar!!!
Edgar, the Technician came out and diagnosed our A/C issue prior to assisting us with fixing the problem. Edgar was thorough, professional and knew what he was doing. They also sent the Technician out sooner than my appointment time which was appreciated as it is 100 degrees here in Houston in August!! I recommend Air Tech of Katy to others and I will be using them in the future for my A/C and Heating needs.
These guys are pretty good. They have very quick response time. They are mindful about communicating and explaining what the problems are and how to prevent them in the future. I signed up for the annual plan. I think it’s worth the money.
Quick response from Edgar Rapalo, super clean work from the crew! They were really professional and courteous. They got us all fixed up with an upgraded unit that works much better for our home and a no-stress warranty. Highly recommended!
Michael was courteous and expedient with his service. He alerted me of his arrival time and was on-time. My ac is working again. I would recommend him to anyone. He got me sold on getting a service plan and the benefits about it. Looking forward to keeping you guys as my HVAC service company.
Joseph Leach was the best in showing pictures of what my old system looked like & how it needed to be replaced. I would highly recommend him to all my friends.Daniel was very professional and thorough in his work of installing the new A/C system. He did a great job! They were wonderful in cleaning up afterwards. I would definitely recommend him & his partner.
Rudy was great! He provided an accurate description of the issue and presented solutions clearly! Would definitely recommend!
Very professional. Very knowledgeable. Very polite. Very honest. Felt I could well trust him.Good salesman also. Pleasure doing business with him.
Mr Erfim Jefferson was very professional and knowledgeable. He arrived on time and provided a thorough assessment of our units. He also explained everything in detail. Upon completion he gave a detailed evaluation /a description of the work completed. I would highly recommend Mr. Jefferson- for service of AC/furnace needs. Excellent service!!!!
Recently had fall service, Champion was the tech. Arrived on time, courteous, professional, thoroughly explained work performed. Also made recommendations for up grade service. Would recommend to others.
Hector was thorough he checked for emissions and leaks and cycled our system several times to ensure it was working correctly.
Corey came out and investigated why my system was not working. Very professional and knowledgeable. Was able to identify the cause and resolution. Was also very polite and well spoken. Serves as a good role model to technicians and for Air Tech of Katy. The team at Air Tech as a whole were great.
I contacted Air Tech of Katy recently for heating service and the technician came to my house, he was kind and courteous and knowledgeable.
Rudy was thorough and efficient. He performed my Spring checkup without issues and informed me of some possible actions I could take to make things even better. He was also friendly and professional. I am very satisfied with the service I receive from him
Had a very professional and kind interaction with Eduardo from Airtech of Katy.We had a tune-up both of our air conditioning units.Scheduling was simple and Eduardo showed up quickly. From my experience, I would definitely promote this company.Update 8/21/24: Eduardo came back to our home because our fussy system developed an attitude with us but didnt reveal any warning messages on the thermostat. He assessed, reset and got it up and running again as a full courtesy. Fantastic. Thank you Sir!
Manuel was prompt and super cool! I explained to him my concerns in the beginning. He proceeded to do his thing and at the end, he reassured me that my units were running efficiently. He then made a few adjustments to the manual dampers to increase airflow throughout different parts of home. Specifically the primary suite!Air Tech of Katy is the way to go! Keep up the good work!
Jefferson was probably the best tech Ive had so far. He was very knowledgeable he helped identify the issue and worked with me on a solution to fix that issue. He went above and beyond and I appreciate the effort he put into it. I will definitely be requesting him by name and referring my friends and family to him as well.
Joseph came out in a holiday to assess my A/C problem. He took photos and explained everything to me along with my options for repair and replacement. He was very professional and I appreciate him taking the time to educate me on how my system works.
Review by Dale FAs an engineer, I wait a few months before writing these reviews to assess the quality of the product & its installation.This review covers THREE categories:(1) quality of responsiveness & LABOR installation(2) quality of the PRODUCT installed(now evaluated after 3+ months)(3) quality of follow-up and customer satisfactionOutstanding:When our old A/C totally failed (only blower fan running), I contacted Air Tech of Katy via their website requesting someone to show up the next day afternoon. Instead, the secretary (Tammy) called about 20 minutes later – indicating that a tech (all American Joe) was available and could arrive that same afternoon. He did & explained all 3 technical options. After assessing the problem, he organized the next all-day MAJOR operation which began at 9am completed by sundown by a crew of four.Issue:The variable-speed Trane A/C appears to consume ¼ to 1/3 more electricity than the previous American Standard with two HIGH and LOW speed compressors.Impressive:Both supervisors Joe and Adam showed up a couple of times to inspect the ongoing installation inside the house attic and outside – making necessary corrections & refinements. A week later, Adam showed up to assess the ongoing USE of the installed products & recheck the installation. This was also impressive since most don’t give a hoot once they have your money. In a world of lies, deceit, treachery, bozos & con artists – Air Tech of Katy was outstanding.They aim to please. Well done!
12/2/2024Nazareth Hernandez diagnosed issue and returned to replace faulty part. Both times Naz was respectful, friendly, quick and knew exactly what he was doing. Naz is very knowledgeable of his job. So far good experience with all Air Tech staff!Khammron Palmer, wow!.. what a friendly and respectful guy. He came in, inspected whole unit, in and out within a few minutes and made a decision. Highly knowledgeable of his trade. Air Tech, you have yourself a good one, Hands down!2/5/2024Air Tech is full of awesome, respectful and knowledgeable employees. Had the pleasure of having Eduardo Villanueva over a couple times for routine check ups. Eduardo is knowledgeable and fast. Good job Air Tech!Hector Salgado arrived on time for a routine spring check up. Hes been here a couple times in the past. He walks me through his process and explains his work. Hector is always professional and respectful. Great work Hector!
Efrim was extremely professional and knowledgeable. My husband said he’s the best tech we’ve ever had. We decided on AirTec from the excellent reviews they have received and they didn’t disappoint. Gonna go with these guys for our new units.
I’m late with this review, but here I go. Eduardo Villanueva with Air Tech of Katy came out to our house on May 21 of this year, in answer to a call we placed just the day before about our air conditioner not cooling well. Eduardo was prompt and did a great job of checking everything out and performing needed service. We are very happy with him, as well as with Air Tech and have signed up for their regular maintenance service! Great company!
Michael Liu was my technician today. Much to my pleasant surprise, he arrived less than 2 hours after I called for service. He diagnosed and repaired the problem with my A/C unit very quickly. He was very friendly, polite and respectful of me and my property. He very willingly explained everything and answered all my questions.This is the first time I have used Air Tech of Katy. Based on todays experience, I would try them again in the future. The price was a little more than I expected, but it was worth it to get the cool air flowing again so quickly in nearly 100 degree weather.Thank you, Michael, for the awesome service ! Thank you Air Tech of Katy for having your company staffed to take care of clients quickly in the hot summer ! 😊
Efrim always does a great job servicing our HVAC Units. He helped us today with the planned installation of a whole house Surge Protector.
Inspection carried out analyzing in detail all the aspect of the A/C functionality and providing detail explaination of issued and proposing viable solutions.
I unexpectedly had one of my AC units go out. After calling several companies, Airtech of Katy was able to send a tech within a few hours. I was kept informed of when my Tech Michael Liu would arrive and he even came a bit before the quoted timeframe. Michael was courteous and explained that everything to me about what he saw was wrong and was honest about what needed to repair without trying to sell anything unnecessary. Repair was done quickly. I was so impressed that I signed up for their maintenance plan. I am appreciative of Michael and this company.
Air tech service man went above and beyond our expectations answered our concerns added advice with no pressure had a great attitude could tell he liked his job made sur before he left that we were satisfied with the work also made us aware of air techs ability to adress future plumbing concerns something new for air tech highly recommend for all services
Once again Id like to thank Joe Leach, of Air Tech of Katy, for continuing to render outstanding service to us today. We have developed a great relationship with Joe these past few years and today reinforced that tie as we spoke of matters related to our HVAC system.We continue to do business with Air Tech of Katy due in no small part to the aforementioned relationship. But along with that, is the courtesy and professionalism exhibited by each of the team members that come out to do the work on our house.Thank you Joe and thanks to Air Tech of Katy.
Thank you Air Tech of Katy, i wasnt ready to purchase a complete heat pump system today, but after meeting with Joseph today and talking with him I felt really confident that I had called the right company! He explained everything in detail with knowledge of how the system works including the technical part of it! The best part I believe is that Joseph takes his time and REALLY LISTENS to his customers! also hes flexible, he worked hard to get us the best system for our budget! Also 5 STARS to Erick and his installation crew! Professional and mindful of our property! Awesome installation!! I recommend Air tech of Katy!
I had an excellent experience with the HVAC technician Corey who serviced my home recently. Their professionalism was evident from start to finish. He arrived promptly, assessed the issue with precision and efficiently resolved the problem. He also took time to explain the repairs and offered valuable tips to improve the systems efficiency. Expertise and friendly demeanor made the service call pleasant and reassuring. I highly recommend their services to anyone in need of reliable HVAC maintenance.
I highly recommend Air Tech of Katy. Their technician Nazareth was very professional and took the time to help me comprehend my A/C performance. Very helpful and friendly. I already referred your company to a friend.
Eduardo arrived early, located and fixed the problem. I wish I had called them in the first place. UPDATE: it is so refreshing to have the same friendly technician! Eduardo is knowledgeable and helpful in explaining the problem(s).
Rudy did our annual heater checkup. Rudy is professional, courteous and friendly. I will continue to request Rudy as my preferred service technician.
Very appreciative of the quality of work and expertise of Edgar. He has been taking care of our HVAC systems for the past few years and he has consistently provided us trusted guidance in maintaining our systems. A big thank you to him!
Eduardo did a great job looking into our air conditioning system. He made the repair and had the tools and parts he needed. our air conditioning system. Much appreciated 👏
Joseph was very professional and friendly. He checked my Air Conditioner inside and outside and did a Great job. Happy to be using Joseph @ Air Tech Katy for my A/C, Heater.
Jeremy was my tech. We had an inspection from another AC company but called Air Tech of Katy as well for a second opinion. He reviewed every issue listed from the first inspection and honestly told me what I needed to worry about only. He explained everything to me. He drew pictures so I could understand the issue. I appreciate his candor and not just trying to sell me something I don’t need. We definitely will be using them again.
Had an issue with my unit. Edgar came out and easily determine my issue and recommended a new unit! He helped me understand the process of getting one and even easily showed me how to apply and total cost of a new one. Very honest about pricing and issue with my unit. Recommend them if you have an issue with your AC so they can solve it
Air Tech of Katy was able to accommodate a same day service call very efficiently. Edgar was thorough and very patient through the process. He was able to lay out several options and plans of action. It was late in the evening. So, a crew was able to come out the next morning and get everything installed and back to normal right away. I would recommend hvac service needs
Manuel V. was the technician who came out for my AC service and to check my thermostat that was malfunctioning. He was on time, courteous and very informative.
Eduardo from Air Tech of Katy came out for our annual AC check March 13, 2025. He was professional and thorough and explained everything and answered all my questions and concerns. He evaluated our system to be operating well and suggested upgrades that could make it run more efficiently and cleaner. AirTech reps are the best.
11/20/24Salvador Rodriguez Wes out this morning to replace the old French drain on my primary drain line. They were very quick and very professional. I am continually surprise by the quality of the technicians AirTech send out.8/15/24Hector & Joseph were out today to make minor adjustments to balance our room temperatures. As always they were very professional and quick.We appreciate the personal service we get from the AirTech service personal.6/18/24Eric and crew installed a replacement Trane 5 Ton HVAC System in our jone on June 10. We are very pleased with the work he and his crew did. Very professional.Joseph followed up with final system setup, and as expected, he was excellent too.1/22/24Joseph was out today to resolve a vibration issue, very professional, resolved our problem, and made recommendations to the improve our system which we are considering.2023Edgar was very professional and pointed some issues we needed to address. 1st time visit, We are a new customer and had both the AC and Heating systems checkups.. Edgar was very helpful in us determining to go with the annual maintenance agreement. He also is dog friendly and that helps us out as well.We hope to see him again in Feb-Mar for our next AC checkup
Naz serviced my system today. As always, did a great job and I am very pleased. He worked hard, tended to details and customer satisfaction.He is a major credit to your company.Lawrence J. Madigan
Jefferson was very knowledgeable and was very much the gentleman. He explained everything to me and was very clear about what needed to be done.
The Air Tech service representative I had was very courteous, professional and clean. Darien answered all of my questions and did not try to sell me anything I didn’t need or ask about. Thank you!!
Called back quickly. Arrived during stated time period. Quickly diagnosed problem with my air conditioner. Found multiple issues. Due to that and age of system recommended replacement. Walked me through the pricing and financing. Felt comfortable and not pressured. Installation was completed in promised amount of time. Everyone was very courteous and respectful.
Air Tech of Katy sent its representative Nazsreth, and he performed excellent service on my HVAC system. I will highly recommend Air Tech of Katy for any HVAC needs.
Eduardo was very professional and knowledgeable. he explained to me what was wrong with my AC system after he performed his diagnostics testing. He fixed the issue and verified that my AC system was working properly. I would highly recommend Eduardo and Air Tech of Katy!!
I had a fantastic experience with my AC technician Manuel! He arrived promptly, quickly diagnosed the problem, and had my air conditioning up and running in no time. His professionalism, expertise, and efficiency were truly impressive. I couldnt be happier with the service and highly recommend him to anyone in need of AC repairs. Great job!
Prompt, accurate and honest service. Joseph did a great job. Highly recommend.
Very pleased with technician, Darien. He was clean, courteous and thorough. The issue was challenging yet he reached out to his manager for support all awhile remaining calm and smiling. I would be happy having him return back for service or inspections.
Darien Huggins did a great job on servicing my unit. He was very knowledgeable on explaining what he did and giving me feedback and information pertaining to yearly maintenance plan. Thanks
The representative was great. However we decided to go with another system. The same Generac he quoted us on was available at Home Depot for a much lower price. There was also a highly rated tri-fuel generator by Westinghouse. My contractor will be working with a licensed electrician to upgrade my electrical panel and complete the installation of the complete system for 1/3 of what I was quoted by the representative. I’m giving a high rating only in response to the quality of the representative who did his job. The company’s pricing strategy is out of touch with reality.
These guys are the A/C pros! Hector showed up on time and answered all my questions about a repair to our outdoor fan unit. He was very professional and knowledgeable about his work and completed it quickly. Cold A/C once again and excellent service! Would highly recommend them and Hector.Air Tech of Katy still going strong! Jeremy came the other day for a quick and efficient heating system inspection and the all clear heading into the winter months here in Houston. Call them today for all your AC and Heating needs.
Mr Nazareth Hernandez from Airtech of Katy was prompt, professional and engaging in his service delivery. Meeting someone who loves what he does is pleasant to see. A pleased customer here. Well done 👍🏻
This company with Jeremy installed a new A/C unit in our house in 2017 and hes been maintaining it for us ever since. They can be trusted and always have great services at reasonable prices. They are also just a pleasure to do business with. I can highly recommend this company and their people.
I felt they are honest people in terms of not trying to build any pressure to get in to some contract or servicing or unnecessary repairs fixes.Apart from that I reached out to them when my outdoor compressor got burned out. I used their services to get it replaced which was done on a Friday evening after they finished their work I called them for a follow up visit which they came and checked their work to ensure everything is running as expected. They came and did so I am happy with their service.
EDUARDO VILLANUEVA came out today on short notice to check out our ac that stop working. He was very knowledgeable and provide great service.
Darien Huggins from Air Tech of Katy performed the yearly maintenance on my heating system today and I was very impressed with the service. I thought that he was very thorough with his work and afterward he gave me a very comprehensive review of steps taken to check that my system was working properly. He also gave me suggestions for safety measures that I could take and solutions for better air quality that are offered by Air Tech of Katy. I also found him to be very professional, helpful and patient to answer all of my questions. It was a very pleasant experience and I’m very happy with the service provided by Air Tech of Katy.
Great experience with air tech of Katy. Nazareth went over all the details of the yearly service and very knowledgeable of the system. Great customer service
Corey was our tech and was very professional, easy going, and knowledgeable. He showed up when scheduled and was able to quickly diagnose and fix the problem. I also asked about maintenance to prevent future problems and he discussed membership program and services provided by the company.
Rudy Allen is very professional tech nation. I have total confidence in all work Rudy does in my home
Very professional, took time to explain options and plans before asking for any commitment. Said exactly what the issues were in an easy to understand why. I will recommend Air Tech to whoever needs AC work done. Thank you guys
Jeremy did a great job servicing my heating systems. Following the service he noted that everything was working ok with the exception that one of the heating fans was operating on slightly higher current than recommended.
Again Edgar was very professional and friendly. This was a routine check up of my AC/ heater system. He made sure things are working properly as they were supposed to.
Thanks Eduardo for your expertise, patience and time. You came in at the last minute before Winter storm in Houston and I’m grateful. Thank you.
Great customer service! I am proud of his work. Kalvin Palmer is a great AC man !!! Great job on replacing the condensers part, and great attitude every time he’s worked here. Five stars.
The tech Cintron was on time and explained all that he was going to do, went upstairs and checked both units out. And as usual took care of the ac drains with some supplied bleach. Then checked the outside units and both were fine he pointed out to periodically rinse the units down. Also recommended a uv system for allergies etc explaining how it worked, I told him I would think about it. Very satisfied.I didn’t know if I had to do a new review or edit my last one. I didn’t look like I could do a new one. Jeremy was the tech they sent out and as usual he was prompt on arrival. I had an issue with my nest thermostat wire upstairs. He managed to fix that very quickly and there was no charge because I’m on the service plan. I’m very happy with the service. I’ve had Jeremy here before, and he’s very professional.Jeremy did great job on heater maintenance as usual and found some plugged ac drain lines that he repaired. Great job as usualMichael Lu was my tech today and as usual, he came ready to get started right away. Took care of my maintenance on the heating equipment and did as usual a great job. Looked over the AC units. Everything seem to be working fine. I had a problem getting into my attic, but Michael even helped me get that resolved. As usual did a great job and I’m very happy with it.Michael Lu was my tech today and as usual, he came ready to get started right away. Took care of my maintenance on the heating equipment and did as usual a great job.
Joseph was excellent. He showed me and explained what he was doing very well. He was knowledgeable and prepared. He provided good repair options.
Darien and the AirTech team are a pleasure to have supporting our AC and heating needs. Friendly, knowledgeable, and extremely detail oriented.
Khammron came out and gave me an honest inspection and repair quote and was professional, knowledgeable and courteous. Look forward to the repair.
Daniel and Salvador were great. Extremely conscientious, thorough and friendly… and our house is cool again!! The sales guy, Stephen, was great as well - always responsive, very honest about what we needed given the size of our house, and I’d recommend him to anyone.
Aug 3, 2023Service person Rudy Allen was quick to diagnose our stopped up primary drain line. He installed a shut-off valve and a clean-port in the drain line and then unplugged and flushed the drain. There appeared to be condensate water dripping from the plenum on the output side of the evap coil. He applied som;e black mastic to a gap in the seam between plenum components. All looked good. After he left water was noticed dripping from a new spot under the plenum. Air-Tech sent a tech out on the next day who confirmed that it was back- up moisture from the secondary line that had not completely drained. It was no longer dripping and todays tech felt that there was no longer a concern. The primary drain is working well now.Thank you Air-TechAug 4, 2023,Service person Efrim Jefferson did a follow- call to yesterdays repair work. He confirmed that the dripping we saw after yesterdays repair was residual condensate that had not dried up, but does not appear to be a continuing concern. The secondary drain and pan are now dry, and the primary drain looks fine. Efrim explained how yesterdays stoppage could take a day or two to completely dry up, if the water had backed up from the evap coil pan into the plenum insulation. We were very satisfied with Mr. Jeffersons detailed explanation of the system and why there was some residual dripping after yesterdays repair work.Thanks again Air-TechNov. 2, 2023Efrim Jefferson performed the annual handeating system check, and let us know that it was all working well. He gave us a couple of pointers to consider as we have a kitchen remodel done this month.Mar. 10. 2025Efrim Jefferson performed another excellent inspection of our a/c, and gave us a good update on its current condition. We look forward to his next visit in the fall.
Michael Liu was very helpful, informative, and understanding. He appears to be passionate about his job and caring about his customers. He was patient with me asking him questions and took the time to sit down with me and answer my questions to the best of his ability. I appreciate him servicing my AC and being an all around people person.
Rudy was very helpful and informative with the issue we were having with our AC. He took the time and explained all our options and set up the repair before he left our house. He also set up a follow up visit to ensure everything was installed correctly and no further issues were present. I would highly recommend Rudy for any future AC diagnostic issues.
I was having problems with my AC unit. Hector Salgado came out to check on the issue. He was very courteous and kept me well informed through each step of the process. He finally found that the system was overcharged. He took great care in recapturing the refrigerant and getting the system within specs.Hector is a wonderful and very professional technician.
I am about a year late and that is my fault. I have to give huge Kudos to Air Tech Of Katy and their tech, Joseph Leach. We had two complete AC units installed in March 2023 and it went very smoothly. The crew was efficient and courteous! I highly recommend them!
Khammron and the team at Air Tech of Katy were extremely polite and professional. I asked a barrage of questions and each one was met with an excellent, immediate response. Khammron made me feel like I was definitely doing business with the right AC company. We had been having issues with our HVAC system since last summer. We used Air Tech of Katy then. When they came back and it was the same issue they did all the service for free and then helped set me up with a great deal to ensure I’d be up and running for good. I’m confident if I ever have any HVAC issues again Air Tech will provide me with great service and great deals. Highly recommend.
Nazareth came out and checked everything out and found it all in good order. He let me know when he would arrive and was on time. Made several good suggestions and was very helpful
My name is Imelda and I lease. My air conditioner went out so my landlords had Mr. Micheal Liu from Air Tech Katy come out and repair the unit right away. Mr. Liu did a fantastic job and the air conditioner unit is back to working properly. It feels great to have the air back on especially with these very hot temperatures outside. Thank you Michael Liu for a great job. I recommend Air Tech of Katy to anyone needing your air conditioner unit repaired.
My ac wasn’t cooling , it was a Friday at 4 pm i called airtech of katy they sent a tech out within few hours ! i was very impressed with the service that i signed up for the yearly maintaince plan which is very affordable . i highly recommend this company!
Rudy was very prompt today and a pleasure to meet. You need more techs like Rudy. He is a compliment to Air Tech, you are lucky to have him.Thanks Rudy
A/C went out on Sunday. Called Airtech and they had a technician at our home within 45 min. Determined we needed a new system (ours was 23 yrs old). Came back Monday at 9am and had everything installed and up and running by 1:15pm. All the technicians were knowledgeable, expedient and polite. Cleaned up all debris, and old unit and took it all with them.Thank you for a job well done.A very happy customerSherry Ware
Khammron was amazing from start to finish. Great communication, quick and efficient with scheduling, and explained things thoroughly.
Prompt service and repair. Joseph did great job. Edgar Rapalo also did great job; luckily, found leaky hot water heater.
Nazareth was very helpful and informative through the whole visit. Explained everything in detail and answered all our questions and concerns.
Mr. Eduardo was on time and made every effort to notify me he was on his way. He started the service quickly and let me know his concerns about the unit. He provided two options and let me know both could be performed in a timely fashion. He also added pictures to the invoice which I appreciated.
The tech came and tuned up my unit, he said no problem everything was working perfectly. Satisfied with the job. Thank you
Michael Liu fixed all problems with our AC and even more quickly and professionally. We are very satisfied with the job he has done. He also explained all pros and cons of different approaches. So, overall Michael was very helpful
.r. Jefferson was the ultimate professional.First he asked me where the main HVAC system was located and then went outside for abou 15 minutes and tested outsice units.Once had completed thT inspect he cam back in took a look at the inside furnace, on the 3rd floor.The furnace was or is located in an extremely tight crawl space bc the attic in our home is finished.He spent 30+ minutes inspecting both units, and took pictures.He pointed out the units that were Not operating properly and in desperate need of replacement.He is an excellent technican that explains what is wrong with the system in a language that is easy to understood!
We have used this company for many years. It originally was absolute comfort which now is Airtech Katy Barelythe technician Michael is amazing and very professional. We hope that he always is available to service our units.