Mr. Reliable Heating & Air
Service Area in Houston, Texas
Business Location: 1729 Brittmoore Rd B2, Houston, TX 77043, United States
Contact Number: +1 281-688-6301
Customer Rating: 4.9
Business Hours
- Monday: 7 AM–10 PM
- Tuesday: 7 AM–10 PM
- Wednesday: 7 AM–10 PM
- Thursday: 7 AM–10 PM
- Friday: 7 AM–10 PM
- Saturday: 8 AM–6 PM
- Sunday: 8 AM–6 PM
HVAC Services Offered
-
Service options
- Online estimates
- On-site services
-
Amenities
- Gender-neutral toilets
-
Crowd
- LGBTQ+ friendly
Service Categories
- Furnace repair service
- Air conditioning contractor
- Air conditioning repair service
- Air conditioning system supplier
- Furnace parts supplier
- Heating contractor
- HVAC contractor
Facility & Equipment Gallery
Alternative HVAC Providers in Houston
Related HVAC Resources
Customer Feedback (174)
Stefan was very professional, knowledgeable and patient with all my questions. He took his time to explain everything he was doing and recommended I few things I need done.I recommend him 100%
The team Mr. Reliable have been lifesavers at our house more times than I can count. They installed a top-notch air purifier filtering out Houston’s air, which, let’s be real, is as hazardous as a taco fart trapped in Mazda Miata. They also added a new return vent with precision, keeping our AC humming like a champ. And in this insufferable Houston heat, a working AC isn’t just nice—it’s the difference between living and melting into a sweaty puddle. 10/10, would recommend to anyone who likes breathing and not roasting!
On time! Knowledgeable technician, explains in layman terms and very courteous. Excellent customer service. Will be using Mr Reliable from now on.
I always get top notch service from this team. They respond quickly and will save me some money when they can. Stefan is the best!!
Called an A/C Repair Business that shall remain unnamed. After stringing me along for three days sweating, I contacted Mr Reliable. Drew answered and had someone come out within 45 mins!! By 9am the next day, they had a crew of guys giving me a new HVAC system!! Very pleased with these guys and I’d recommend you give Mr. Reliable a call ASAP!!! You won’t be disappointed.
Uniquely reassured us when we asked for service on a Saturday night. The scheduling staff was genuine and comforting. The professional took the time to explain the process and outlined warning signs to watch out for in the future. Additionally the ratings online are fantastic- the scores and the follow-up messages.
Great job! Very thorough and Edgar was super helpful and informative and he explained the details in a way that is easy to understand. Thank you.
After gathering quotes from several HVAC companies, I ended up selecting Mr. Reliable Heating and Air, mainly due sincerity and good communication I received from the owner. Long story short, I had a 3 ton and a 2 ton unit installed and Im extremely impressed with their work! A new installation is definitely a big expense for any homeowner, but I would encourage you to consider giving them the opportunity above all other competition - Im fully confident you will be very pleased with your investment! These guys went above and beyond to far exceed my expectations. Youll notice my return vent shown in one of the pictures provided on this review... that wasnt even listed on the scope of work, yet they included it for free since the existing return was restricting air flow. Well done guys!
Youre a responsible and reliable. This was my first time using this company and thoroughly enjoy my experience. They were very prompt incoming to my house to fix my air conditioning unit. Will definitely use them again for any other issue that I may have.
We just had an emergency with our AC. this evening. We inherited our AC and the warranty from our homes previous owners. They wanted $350 for an emergency technician this evening and the money would not even go towards the cost of fixing the problem.When we call this company, they got Daniel to come out in less than 30 minutes. Not only was it much cheaper, But Daniel was fast and efficient. And if the problem have been worse, what we paid tonight would have gone towards fixing it. Now it is a no brainer who our family HVAC company is. I highly recommend!!
Man, these guys saved me twice. The second time they came to my house in the middle of a hot summer night, and fixed my ac in about 30 minutes. Reliable is an accurate word.
Absolutely impressed with Mr. Reliable Heating and Air! Stefan Lewis demonstrated exceptional knowledge in diagnosing our HVAC problem accurately and swiftly. He was incredibly prompt in completing the job, ensuring minimal disruption to our day. Moreover, he took the time to clearly explain the issue and the steps he took to fix it, which gave us immense confidence in his service. Truly trustworthy and reliable - highly recommend!
My experience with Mr. Reliable was spot on!Stefan and Edgar were very professional and had a wealth of knowledge. Im very impressed with thier promptness and the quality of work performed! Thank you for your honesty, integrity and devotion. Job well done!!
My experience with Mr. Reliable Heating & Air was great! The technicians that came, installed a new ac and thermostat did a great job. The guidance they gave me was very helpful and informative. Thank you for your help and I highly recommend this organization for your ac and heating needs.
Austin did a fantastic job at our house today! He was timely, professional and communicative. He gave us a thorough review of our AC tune up report and noted any future issues we may come across. We appreciate working with such a great company and technicians each time we use Mr. Reliable!
Had such a great experience! My AC stopped working and I came home to 86 degrees and was panicking. Alan was dispatched out and was so polite and helpful. Drew was awesome as well, explaining the ins and outs of my situation with repair and what to expect moving forward. I was updated with ETA for arrivals and felt very in the loop. Now my house is at a lovely 72 and my senior German shepherd is once again lounging comfortably instead of panting in the Houston humid heat. Thanks!
Mr Reliable Heating and AC name says it all. My technician was Edgar H. he was very knowledgeable and professional. The repair price was fair and, most importantly, honest. I highly recommend them.
⭐⭐⭐⭐⭐ Outstanding Service from Mr. Reliable Heating and Air!From start to finish, the team at Mr. Reliable Heating and Air exceeded our expectations. They provided same-day service, which was a lifesaver during these hot Texas days. The technician, Daniel Romero, was incredibly professional, knowledgeable, and took the time to explain everything in detail.Daniel presented a solid plan to address our HVAC issues and offered valuable recommendations to keep our homes system running efficiently. His attention to detail and commitment to excellence were evident in the swift and efficient manner in which he completed the job.What impressed us the most was Daniels dedication to customer satisfaction. He ensured that every aspect of the service was top-notch, from his friendly demeanor to his meticulous work ethic. Its clear that Mr. Reliable Heating and Air values their customers and takes pride in delivering exceptional service.We highly recommend Mr. Reliable Heating and Air to anyone in need of HVAC services. Their team of professionals is second to none, and they truly go above and beyond to ensure their customers comfort and peace of mind.
We would most definitely recommend Mr. Reliable for heating and air services. Our technician, Abraham was very professional and was here when he said he would be. His knowledge of the AC and trouble shooting skills were very impressive. We have joined the membership that Mr. Reliable has offered, as we can greatly appreciate the fast, trustworthy work that they have given us. Drew and Abraham, thank you very much for keeping us cool!
Mr. Stefan Lewis arrived 2 hours earlier than his schedule time, which was great for us. He knew what was wrong right away and He was able to get our A/C working in minutes. He also installed our new thermostat within minutes. The whole process took less than 45 minutes. Were very satisfied with Mr. Lewis level of care and repair. Thank you so much!!
Mr. Reliable is as the name implies. Austin performed a whole system check and answered all questions that I had with my new AC system. I would recommend them over the other heating and air companies in the Houston area.
Mr. Reliable solve my AC issue in a timely manner. They responded same day and usually same day service. Stephan, Mario and other technicians were very skilled at what needed to be done. Mike screen and promptly returned my calls. They are my go to folks.
Extremely professional company run by a true expert. The owner, Drew, spent hours of his own time at my house studying my system to devise a thoughtful repair plan. He couldve easily tried to sell me an entirely new installation, but worked hard to salvage the existing system which was a challenge.
We had Mr. Reliable come out to fix our a/c unit fan motor and capacitor. They where really prompt to come out the next day, the tech Daniel Romero was really friendly and knowledgeable repair was fast and quick their price did not break the bank would recommend.
Had multiple companies try to address my issue. Daniel had it figured out in 10 minutes. Provided in depth explanations and walked me through my options. After agreeing to replace my furnace the crew came out replaced the entire unit and had my house cooling again. Mr Reliable will be my go to HVAC company going forward.
We recently moved from Georgia to Spring, TX. With the purchasing of the house, It was a included a full year of services/Warranty with one of those home shield protection services companies for the existing equipment and appliances in this house.Everything was fine, until the fall of 2023 when we put in service the central heating system. We immediately notice that this unit was not working properly. When it was on, it kept shutting down before reaching the settled temperature, and starting again after a few more minutes, and shutting down again. Actually, it was cycling on and off without ever reaching the desire temperature. Then, we contacted this home shield company to report and schedule an inspection and repair of our heater. Well, the experience we had with this home shield company was not a very pleasant one. After talking??? Always with an automating answering system, we experienced several weeks of frustration. Then after three different visits/inspections at our home by two different HVAC companies, and some annoyance, trials, failures, and lots of guessing, finally they “apparently” corrected the issue.After these disappointing misadventures with this home shield company, we decided to look for options for a reliable HVAC company. I asked for and advise to my son who lives in the Houston area, and is in the field of property management. He recommended me to call Mr. Reliable Heating and Air, and I did. I had a very nice and informative conversation experience with Christine at this company, Pricing for a yearly contract was fair, and definitely of value for money. So I scheduled my first visit and signed my yearly contract. This spring I scheduled my spring tune up and it was done with punctuality and Efficiency.Yesterday, and thinking ahead of time, I inquired by email about some recommendations written in their past service report, to be addressed during the next fall. And also some personal technical concerns of mine in my heating system. Well, their response came fast and very clear! Drew Gay, took the time to answer and explain in detail my questions and concerns. And not only that, he is sending his Services Manager Stefan to come out and go throughout the HVAC system with me to give me a peace of mine!Their customer service is second to none, outstanding, exceeding my expectations. I was completely impressed with their professionalism and customer service.I highly recommend Mr. Reliable Heating and Air.
We were very thankful to have Abraham come out and help us with our AC! He was very courteous, professional, and very knowledgeable & explained things to us on our level so we understood what was happening, all with a smile on his face! Amazing technician for sure!Also thank you to install crew for our AC system! They were awesome! They did the work in great time & answered any questions we had throughout the day, about any part of the system. They cleaned up everything and made this install such a breeze!!We HIGHLY recommend Mr. Reliable Heating and Air!!!
They are great. They are now my go to company for hvac issues and maintenance. I am recommending them to everyone.I really like the digital documentation and explanation. Proof is in the documentation over time.I do need to get 1 unit replaced soon and 100% going to use them and what they recommend for the replacement size and type.
Alan made 2 trips on the same weekend, to get our a/c back up and running. The Home Warranty company said Monday or Tuesday, depending on work load. If you need something fixed ASAP, I highly recommend Mr Repair - very satisfied!
Came earlier that appt time, great! Service man was courteous and always smiling. From beginning to end he explained everything! Was done in less than an hour! PRICING AWESOME!! My new go to!
Contacted Mr. Reliable Heating and Air for a tune up. Alan came out this morning and just left. Very knowledgeable and was all forgoing on explaining everything he did and why. Good to find a company that wants to help customers as opposed to wanting to make a buck. I now have “my own” and only AC company!!!
We had our HVAC service today and our Tech, Abraham, accompanied by Austin (who is in training) were here as scheduledand were very professional and answered any questions I had; Abraham went over everything that he checked on our system and kept me informed of anything that required attention. Best decision to call on Mr. Reliable, because they are just that - reliable!!!
I recently had the pleasure of using the services of Mr. Reliable for my air conditioning maintenance needs, and I must say that I am thoroughly impressed with their outstanding service and professionalism. There was a small misunderstanding that was quickly rectified.First and foremost, their customer service is top-notch. From the moment I reached out to schedule an appointment, their staff was friendly, attentive, and knowledgeable. They promptly answered all my queries, provided detailed information about their services, and worked around my busy schedule to find a suitable time for the maintenance visit.When the technicians (Stefan and Craig) arrived at my home, I was immediately impressed by their expertise and professionalism. They were punctual, neatly dressed in company uniforms, and well-equipped with the high-tech tools that I have not seen other companies use. Their attention to detail was evident as they meticulously inspected my air conditioning system, addressing any concerns or issues they encountered along the way.The technicians demonstrated a deep understanding of air conditioning systems and exhibited excellent problem-solving skills. They efficiently diagnosed a minor issue with my unit, ensuring its optimal performance. Furthermore, they took the time to explain the maintenance process to me, providing useful tips and suggestions to extend the lifespan of my AC system.Not only did Mr. Reliable deliver exceptional service during the maintenance visit, but their pricing was also fair and transparent. They provided a detailed breakdown of the costs involved, ensuring there were no hidden fees or surprises. The value for the quality of work performed was truly remarkable, making them stand out among other maintenance companies in the area.Overall, I am extremely satisfied with the air conditioning maintenance service provided by Mr. Reliable. They exceeded my expectations in every aspect, from their excellent customer service to their skilled technicians and transparent pricing. I would highly recommend their services to anyone in need of professional air conditioning maintenance. I will certainly be using their expertise in the future and will confidently refer them to friends and family.
Stefan arrived and was very knowledgeable and a God Sent. He is a keeper I truly appreciate him and your company. 😀
Stefan was fantastic, the company came today, after I called numerous others who couldn’t get to us for a week. I signed up for their annual membership, and I was very pleased they could get to me so fast. This is the company to call.
Abraham and Austin were prompt, professional and personable. They checked out my systems in a timely manner and were very thorough with their explanations about what they found and thoughtful about keeping floors clean, gates and doors closed back up. Two top notch gentlemen!
Mr. Reliable had a tech out to my home under an hour of calling for help! Craig arrived & delivered exceptional customer service, thoroughly explaining the process in determining the issue, the problem it self and the fix! I signed up for the membership & got me a discount on the initial costs & two free tune-ups a year!! I will definitely recommend Craig & this company to my friends and neighbors!!
We would recommend Mr. Reliable Heating and Air to anyone! We had a great experience with our technician, Andy. He was professional, transparent, thorough and very good at his job. Where other companies have tried to upsell us, Andy identified the most cost effective solution to get our HVAC systems working. Andy also identified and repaired an issue with one of our furnaces that multiple other HVAC companies have not been able to solve. Mr. Reliables pricing and responsiveness was also excellent. Overall great customer experience!!
I received exceptional service from this business when I needed my AC repaired in the Houston summer. Stefan was there as soon as possible and diagnosed the problem in a short while. My AC was fixed the same day and he also walked me through how to maintain it. The rate they offered was very competitive and he made a really bad situation have a happy ending. I cannot recommend this company enough. They also have follow ups and will make sure your system remains in good condition. Thank you so much for always doing such a great job!
Abraham was great! He checked my systems and gave me some tips for maintaining and saving some money on upkeep and energy usage. Polite and respectful! Definitely recommend!
From first communication to follow-up, Mr. Reliable has been a great experience. Appointment reminders, a picture and bio of the technician they were sending, GPS tracking of the technician on his way to the house (he was actually 10 minutes early), and great communication and explanation of issues with my system. Technician David showed up in a clean, professional vehicle, respected our property, and was knowledgeable and clearly an expert - first-class the entire time. I highly recommend these people for AC work.
Daniel came out from Mr Reliable today and repaired my A/C for 289 dollars after I was quoted 8500 dollars from the Valentine that does the folksy commercials on TV.. I also bought the 99 dollar membership fee because I want them for my AC and heating company forever!!!!!
David did a great job from estimating to project completion. He even had the installation team come back out to make improvements to the installation upon his inspection, ensuring the job was done properly. Mr. Reliable is now my new HVAC service company. Great service and quality work!
I recently got my HVAC serviced by Daniel Romero, and it was awesome! Hes a total pro, arrived on time, and super chill to work with. He explained everything well and got the job done quickly. My AC is running again now. Thumbs up for Daniel Romero – highly recommend!
Very through, explained everything in detail. They are not pushy to sell you something or anything you don’t need. Abraham was super helpful and kind. I will definitely be continuing using them for our AC work
Whew! Spun the wheel and got lucky with these guys. Andy is FANTASTIC. We did not feel like we were being taken advantage of. Yes, a new compressor is expensive, but these guys knew what they were doing. Found that compressor blew out due to a lightning strike next door. Added a surge protector and did not push us into anything.Glad we found Mr Reliable. Highly recommended!
Kylin did a great job and he answered all of my questions. He also arrived on time and my AC is now fixed. Thanks!
Austin did an amazing job getting us back up and running when AC when out on 88 degree texas day. Repairs took 2 days but he stuck with it until job completed. Thanks so much!
Excellent service technician. Very thorough!
Our AC went out last minute and Abraham T. came out and he was able to quickly diagnose the issue. He was very knowledgeable and walked us through what occurred. We appreciate his efforts.
Our AC stopped cooling & they were able to send a technician within 40 mins of my call. We have a newborn at home so their promptness meant the world to us! Thank you, Stefan and Team!(Oh and once the tech is on their way, you can track them to see their ETA. So cool!)
Daniel was absolutely a joy to work with! Very professional, personable and knowledgeable! I learned quite a bit from him as well. He inspected the unit inside and out, diagnosed the problem within 10 mins. He thoroughly explained what the problem was. Within 20-30 mins the problem was fixed and we had A/C!I also took advantage of their maintenance program. I feel so much better knowing that the company will be keeping up with that!I also want to recognize Mike. He is the first person I talked to when I called, exceptional customer service on his end.Thank you again Daniel for coming out in this emergent situation.Absolutely grateful,Hope Hippel
Great experience with Drew, Stefan, and his install crew! Very communicative, efficient, knowledgeable, and flexible with my work schedule!We replaced our old metal ducts with new ducts, added an air purifier, and a 14 inch filter up in the attic and we noticed a HUGEE difference in air quality. No more dog smell! Thank y’all so much again, referring y’all to everyone in the neighborhood!
There is a reason why this is business is 5/5. Drew took the time to do a load calc on my home. He was knowledgeable, respectful, and straightforward. I never felt like he was in a rush trying to sell me something. Overall this was a positive experience. You cannot go wrong hiring Mr. Reliable.
I’ve been study for a week without heat, in the middle of winter. It was hell, I called the company and they sent me Stephan, the guy is the best! He came fixed my A/C and heat and stayed longer and really explained everything to me. I really felt like a true guest not a customer when it comes to working with him. I’m def asking for his personally any time and recommending to all my family & friends
Old school customer service at its best...Your tech was great!!! Big 👍👍👍👍to Abraham. He was friendly, knowledgeable and thorough. We will be using your company and this tech for ANY future services we may need. Thank you!
David was great - he showed up quickly and had our AC fixed in minutes. He explained what was wrong and also inspected the entire system for other issues. Would definitely recommend Mr Reliable to anyone looking for HVAC service.
Stefan showed to be professional, knowledgeable y very pleasant. He would thoroughly explain his findings and freely share his knowledge. No hard selling at all. He made a few recommendations and issued quotes. Very pleasantly impressed by this provider.
Very reliable technician I felt no pressure. He did his job. I will recommend this company to my friends. Thank you very much.
Best AC repair company I have ever dealt with. Our tech, Kylan, is amazing. Friendly, knowledgeable, and professional. Kylan made sure we understood what he was doing and why. Complete transparency with their excellent service. Their White Glove Service is a must-have for AC checkups and maintenance. Dont look anywhere else for help with your AC issues. You will not regret using Mr. Reliable.
Mr. Reliable was prompt, efficient, and very knowledgeable. They were able to provide service at a very reasonable rate!
Stefan is a very knowledgeable and very professional. He takes time to clearly explain the issues I was having with my unit. I’m very pleased with his service. I will recommend him to everyone in my family and friends.
Omg they were on time... I was looking for him and he was already here.. they cared answered alllll of our questions!! Drew came after finding out that we needed an entire system... He came after hours after our decision the workers were here for 9am the next day worked didnt bother us and we are cool now!! I recommend them to the entire 🌎 these people care and they are honest. THEY made my stressful situation very stress free
Our AC just stop working mid day. It had got up to 83 degrees in our home. I called and a technician was sent within 2 hrs. The technician that came name was David. He was on time and very informative with what needed to be done. The price was great as well! If we ever have any more problems I will definitely contact this company to help again. Great people and great service!
David was very professional let me know he had been doing HVAC work for over 11 years. He quickly diagnosed my issue and was able to fix the problem during his initial service visit. Will definitely use his service in the future should the need arise.
Abraham was wonderful and extremely knowledgeable! He was so easy to talk with and friendly. Informed me of all that needed to be done in a way I could understand!!!
David Rostran came out to us on a Saturday which was very helpful. He talked me through the problem with my heater to make sure it wasn’t a simple fix - and when it wasn’t, he turned up, and fixed our issue within minutes. The whole experience was professional, cordial and effective. Highly recommended service. Thank you
The Best A/C Repair company in Houston, honest, very professional and knowledge. My AC stopped working over the weekend. I had contacted 2 companies and was frustrated after both companies had given me an overestimated repair quote. I was referred Mr. Reliable Heating & Air by a co-worker and reached out to them. They arrived on time and the technician quickly identified problem & solved it quickly. I didn’t spend thousands of dollars as the previous technicians quoted me. Mr. Reliable Heating is Highly recommended air-conditioning repair company with integrity! Thank you!
Andy did a wonderful job. On time and professionally dressed. Diagnosed our problem and serviced it. Great job and very honest
My family had our whole AC system fail us this past Saturday morning and we stumbled upon Mr. Reliables contact information. Called and one of their associates came out to our house 3 hours later, diagnosed the issue (ended up needing a whole new condenser and coil system) and came out Monday morning at 9am to completely replace and fix the problem at 12pm.The whole crew was a pleasure to deal with - professional, courteous, and knowledgable. I feel like the pricing for the AC unit and coils plus labor and supplies were not price gouged either. Plus we now have a 10 year warranty on our AC which gives us peace.Couldnt go wrong with this company! Very happy customers.
Andy came to check my unit outside very thoroughly after diagnosing there was no problem outside. He then came inside to check that everything was okay inside freon levels,cooling in the attic Everything was OK and said to change a filter other than that it was ok. quick and consice work from him thank you so much!
Abraham was great! Friendly, honest and reliable. Came out on Weekends, diagnosed the problems, came back with parts the next day to make repair!
Had a small issue, the following day the owner Mr. Drew reached out in concern not only did he resolve my issue but he went above and beyond to make sure I was beyond satisfied. It’s very rare a company will reach out to resolve any issue but Mr. Drew did not hesitate. Customer Service hands down was more than a five star, I give it a complete 10! I recommend this business because I know they will go above and beyond to make sure the customer is satisfied.
Stefan Lewis did a great job coming out, and immediately able to solve our problem. He took great care in explaining the different parts, and questions I had for him. I will be scheduling my next service with them in the future.
Was a wonderful experience, during this stressful time...(air conditioning problem). Stefan has excellent people skills, made us feel very comfortable during his visit. Prices very fair, would recommend to all my neighbors.
Very professional and on time however prices are very expensive. Charged me 450 to change AC capacitor which is a bit expensive considering it took only 10 minutes, and the part itself is cheap. I would use them again for emergencies as they are reliable, quick and professional
I couldnt ask for a better repair experience. Our technician was David and he was here, on time, ready to go with information. I know my houses equipment better, I know what to expect from the equipment in a few years, and and Ill be using this company exclusively for future maintenance and/or projects in the house. Easily five stars.
Good in a bad situation. I called around to about 5 different companies to check availability and this was the only one able to come tonight at around 8:00 PM.Daniel Romero was professional, quick, and enjoyable to talk to. I couldn’t be more appreciative of him coming out tonight. PS: we’re in an excessive heat warning right now
Stefan showed up on time for our service call, and once complete, he spent some additional time educating us on possible fixes in the future regarding our ductwork. He didnt try to upsell us on anything and left it up to us on what we wanted to add to our system. Thats not very common and I really appreciate it. We were very happy with the service, and well definitely be using them in the future.
He was pleasant, courteous and very professional
Andy was fantastic! He was here in 1 hour, explained the problem clearly and charged much less than we thought it could be. We signed up for a membership and will use this company for years to come!
Drew and his crew, Joe and Joe, and Jake are very reliable just as the name says. Mr. Reliables responsiveness is unmatched to other companies I have dealt with. They installed a new heating and air system; made recommendations on what I should purchase. Overall I am pleased with the service I was provided. Joe even bought my doggie some treats so now if they come by my dog is looking for treats :-). Very personalized service. So if you are looking for HVAC Services choose Mr. Reliable, they will not disappoint!
Stephan was very professional and prompt. Fixed my A/C quickly and made sure it was working properly before leaving. I will definitely use them again. If youre looking for an elite team of professionals to fix your A/C, Mr. Reliable is the one you need to call. Thank you again Stephan for ensuring our comfort in this Texas heat. Make sure you go to their website and check them out.
David came out to fix our heater and did so within seconds. He was professional and cordial with the appropriate PPE equipment - and in the end, he educated us on best practices for maintenance. Thanks David and it was pleasure to meet you.
This team knocks it out of the park when it comes to customer service and reliability. Drew, the owner, takes his own time and gets involved on your call if you have any concerns at all. But both Joes and Jake are so intent on getting the job done right and are so sociable that I had felt like I’m not just another customer. Thankful to have found them.
I used Mr. Reliable to repair a coil leak. They were extremely professional and detailed, which I can greatly appreciate. I would definitely recommend them to anyone needing HVAC services.
My family and I have been in touch with Drew multiple times during this extremely hot summer in katy, TX. Like the name says, very reliable as well as prompt. Drew took the time to explain to us the many different unit types and even helped us get a better idea of pricing. Best of all was the fact that window units were offered to us so we could sleep thru the night. Would definitely recommend them to anyone.
Install team was on time. A plus for me. Got the job done in only 1 hour. I was expecting at least 2 hours. Would recommend this company to anyone. Also a very fair price for the work done.
Very professional and prompt. Kept me notified on ETA. Answered all questions and gave great recommendations. Mr. Lewis has a great amount of experience, excellent service, and thankful for his help to get us back to being cool!
Mr. Lewis was great! He came right on in and quickly found the problem! Fixed it and was gone in less than 30 mins! Will definitely request him if ever needed again!
David R. Installed a new thermostat quickly and efficiently, and was very professional and helpful in explaining how the new unit worked. And he provided much appreciated customer service skills.
Stefan came to service my property. He was on time, thorough, patient, and willing to answer many of my questions so I could make an informed decision. Definitely would recommend.
Stefan was thorough and efficient. Zeroed in on the needed repair. Cleaned out P trap, drained line, and sprayed solution to delay algae coming back. Thank you so much.
Drew, Joe and their team went above and beyond our expectation. It went from just a visit to inspect our system to installing a new AC system. They got the job profesionally done and didnt waste no time. Do not hesitate to deal with them. 100% satisfaction. THANK YOU.
Daniel was very professional, hard working, and very detailed in his craft. Highly recommend.
Great overall experience . Found them on Lonestar dads. We Will do business again with them and recommend to friends and familyThank you for the help
Stefan is super knowledgeable and took the time to make sure we checked everything and I understood properly. Would recommend to anyone.
I can’t say enough about Mr. Reliable Heating and Air. David was knowledgeable and was able to fix our issue fast! Their prices were reasonable as well. Overall, we’re very satisfied.
My tech help me to find a gas leak that I thought was in my kitchen. He checked around the hot water tank in the garage and actually spotted a pipe that was leaking water. He also found the gas leak in my kitchen. He was very helpful.
Showed up on time, performed their work in a timely manner as they said they would and then cleaned up after themselves. All was done as they said it would be and they even fixed items that had not been done correctly before. They did even more than promised and on time. Thank you for exceeding your estimation of services!
David, Joe and Drew all went above and beyond to help us! David and Joe both did a great job explaining the issues and possible solutions to us! Very friendly folks with great customer service! Definitely would recommend!
Andy Imler has helped us several times with our A/C needs and is always friendly, professional and responsive.
Just what was needed. He came in and took five minutes to fix the problem. My home warranty company was asking for a week to fix the problem. I could not do that in this Texas heat. They were out in 1 1/2 hours and the air was on one hour after that. Thank you for your fast service.
Had another wonderful experience with Mr. Reliable Heating and Air. Craig took care of my leaking ac unit with so much thought and care. He answered all of my questions and did an excellent job!
David was fantastic! Very knowledgeable and friendly. The repairs were completed the very next day. Would highly recommend to anyone looking for assistance with HVAC & A/C.
I called these guys on Friday evening because our air went out in the middle of the summer and they were there the next morning installing our new outdoor unit. They were very responsive, talked us through the entire process and could not have been nicer!Highly recommend!
Mr Lewis came in took a quick examination of the issue and knew exactly what the problem was. Very knowledgeable, on time, explain the problem, fix it within a hour and gave details on what we need to do/get so this will not happen in the future! Thanks Mr Lewis, I highly recommend him
They helped me in a pinch. Stefan showed up on time. Very professional and competent. He worked quickly. Thanks!
Stefans professionalism and ability to explain the problem were exceptional. 5 stars... Problem was the scope of work and quote for job were considerably higher than I had originally anticipated.
HVAC was not working so David came to take a look. No major works done but he was very patients and answered all my questions. Would definitely use services again in future.
I called for a diagnostic of my ac system. Kylin, the technician came out & gave me a detailed description of the repairs I needed as I had many questions. Two words, honesty & integrity!
If you ever need exceptional HVAC service, ask for Andy! Super helpful, knowledgeable and simply kind.
Gave excellent service during the visit. Will be working with him again soon! I recommend him 5 stars
Excellent service. On time arrival, quick diagnosis and action to remedy the situation. Really appreciate the professional service.
Extremely professional, great work, very satisfied with our new A/C units at such a reasonable price. Our house cools off so much better than ever before.
David was great with showing everyone what was causing the water noise issue, turned out to be a simple fix!!! Enjoyed David’s company and taking care of me today!
David was very informative and helpful. He gave me history on my AC unit and let me know ways to protect it and keep it working. Thanks again David!
Stefan was ver professional, polite and did a great job tuning our A/C system. It is a pleasure to have someone who knows the A/C systems.
He was kind, knowledgeable, professional and easy to work with! We loved him! Very quick and great price!
Andy did a great job. Was timely and effective in fixing the problem. Saved us from 100 degree weather on a Sunday!
Ronnie was awesome. He showed me everything he was doing and explained to me what we are looking for in a good working system. Amazing integrity company!
Very professional team. Stephen explain everything clear and give me a solution por my AC system.
The tech David was professionally appearances and service was more the 5 star. The knowledge and money value was appreciated.
This company is amazing from speaking with Michael to the Technician David! I would recommend them 100%! Their work and customer service is outstanding above and beyond!
Absolutely the best choice I could have made. Very happy with the entire process. From start to finish super smooth and excellent.Mr Reliable is by far the best choice.
Stefan was very professional and explained in detail what I need to have done including 30 year old duct work.
Great service/maintenance call. Stefan was very professional and knowledgeable. I signed up for their yearly package immediately...👌🏽
Very pleased with Mr. Reliable Heating & Air. Everyone I dealt with was professional, courteous and knowledgeable. Highly recommend this company!
Very impressed with David knowledge of my zoned system, not only did I get my issue resolved, but I gained alot of knowledge on my system.
Very friendly, and respectful. Andy was able to explain the issue and worked to make sure it was taken care of.
Great work, efficient and fast. Very knowledgeable gentleman I would recommend him for my ac services anytime.
Very professional timely manner and fair pricing. highly recommend
My technician was so respectful and explained everything to where I understood. I ended up doing a service contract with the company.
Quick response and super fast service! Very reasonable price as well.
Explained repairs very professionally and thoroughly. Upstairs unit was not cooling properly. The problem was found and fixed without issues.
Great quality and dedicated to service. They were timely and friendly with no hassle to me. Highly recommend. Be sure to ask for Joe.
Great company - friendly and professional and fair and thorough. not much else you could ask for. call them first.
Very very awesome Joe is great , professional great at explaining everything in good detail . 100 💯 excellent just all around good experience thanks Joe.
Ac broke and in less than an hour daniel came Nad fixed it! Amazing guy and amazing service
Andy was very professional and explained everything prior to doing the work.
They did a quick service job when no else would take it on. Saved us from delaying a house closing.
David was SO THOROUGH and explained EVERYTHING to US! Mr. Reliable was great!!!
Stephan has been taking care of my A/C and heating unit and I couldn’t be happier.
Stefan is a top-notch Good Samaritan and a true professional.
Our technician Mr. Stephan Lewis was knowledgeable and professional.
I was very satisfied with the service done , they are also very friendly, efficient and professional
Very knowledgeable technician that explained everything very well. Will definitely continue to use them.
Up front on what was needed and honest on cost, etc. Good work done here and will use again.
David is very knowledgeable, informative, courteous and a pleasure to meet him.
This was a great value in what a wonderful customer service quick on time and very knowledgeable highly recommend
Stefan was the consummate professional and extremely knowledgeable.
Great and quick very professional call if you ever need help he was very help and fast
Fixed problem quickly. Air conditioner back to normal in about two hours
Great service and very knowledgeable fixed my issue within minutes
David Rostran: A+ , very good and professional.
Awesome , very professional quality work
Excellent customer service and good advice.
Very good worker and professional.
Wonderful price excellent work
Awesome service, highly recommended!!
Very good
Very good from start to finish
Fair, polite, and experienced.
Kind, professional, educational, & efficient.
Stefon is recommended highly
Professional service!
Owner is helpful and professional
Good service
Mr. Reliable is the best in Houston! We’ve called several big companies for several fixes over the years and Mr. Reliable is the only one we trust. They’re comprehensive, they educate you on what they’ve found, and their pricing is more than fair. We recently had them come out for work we needed and Edgar was punctual, quick and was even mindful of noise when my toddler needed to nap. So glad to have them when we need them!