Sears Appliance Repair

Broderick did a great job and kept me informed throughout the entire process. Would definitely recommend.

I received updates on appointment time and a call from technician prior to his arrival. James was thorough and very informative. He discussed issue and solution with me and provided helpful tips on maintenance. Excellent experience!

Will only comment in the technician who performed the work, not the incredibly redundant and annoying registration process. Oops, commented on that😂.The technician, however, who showed up 5 minutes before the time window would have elapsed (but on time nonetheless😤) did a most excellent and thorough job of identifying, and fixing, the problem. Nice guy, knew what he was doing, Im fully satisfied with his work.

Sears did an excellent job servicing my dishwasher. The technician (Broderick) was knowledgeable and diagnosed the issue almost immediately.

Technician was excellent, unfortunately the critical part needed was no longer available for this 28 year old appliance.

He was very courteous and did a very good job. He had good product knowledge and was quick to diagnose the issue and shared best practice to keep appliance in good working order. Appreciate the efforts and professionalism.

Kevin was great! He knew how to work on the machine and gave us good info.

20 stars it was magnificent thank you very much very professional.

Excellent service, great knowledge and skill set and willingness to go above and beyond! Thank you

The Sears thecnician came in the windows time he was very polite also smile, he went right to do the job and quickly find out the problem, he check is he had the part in his van luckily he found the part and he work fast in less of 30 min he finish also test everything was good

Marcus showed up promptly, investigated and resolved the issue, and settled the billing all in less than half an hour, I think. Very pleased with the service.

He was polite, easy to understand and answered my questions. He was here to install a dryer part that had to be ordered (a few weeks ago) at a service/diagnostic call, and he remembered me.

Technicians were polite, helpful and fast service

Part was delayed in delivery, but that wasn’t Sears fault. When part came in my repair was scheduled. Repair man ran a little late but kept me updated on his arrival time. Trying to contact the warranty department was difficult on their phone line.

Alejandro did a very good job. You have a problem with scheduling and timing window that you give for the service. Mi first appointment Saturday the 4th, I waited the entire day, you keep changing the hour and finally cancel the service and gave me another appointment 2 days later without consulting agin from 7am to 6 pm. This systemn may work for a house wife that stays at home all the day long but not for people that work or need to go out for other chores. Most companies give a window of 2 hours that is reasonable.

Excellent technicain, great service

Alexander did an excellent job. He was very patient because my mother is a senior citizen. He took great care in getting the oven repaired.

They have a great service, faster and productive. I recommend them 100%

Very detailed, confident, excited to do the job, gave good advice, communicated problems and solutions very well.

Technician very polite and explained everything as he did repairs. He knows what he is doing. Found problem and fixed it. Cleaned everything up as needed. Would and will ask for him again if I have a problem.

Raul was very thorough in his diagnosis and presented me with all of my options. He provided me with great service.

Troy was friendly, dog friendly professional and efficient!

Excellent technicianvery pleasant very knowledgable

He was very through and explained everything and even though it was late he showed up and took his time diagnosing the problem.

James was very thorough and explained issue and offered various solutions to us.

From start to finish I there was information on what was being done. Everything was explained thoroughly and professionally. Great job!!

The technician was quite helpful on time explained exactly what he was doing left the place cleaner than it was before

Job: central heating system annual maintenance...Technician was polite, friendly and knowledgeable; he serviced heater promptly

Easy to use good communication great customer service and professional service technician issue was fixed and all is good

He was courteous and explained to me. What was going on with my dryer?

James was great. Very professional and informative. Good job!

Very respectful and sure of the work he is performing left work area clean

The guys were very friendly & professional. Just nice folks

Identified the problem immediately. Explained it well. Solved it quickly. Very professional and courteous.

Always have a tech thats very professional and knowledgeable

No one has shown up yet

Very polite and professional

Very professional service

Very nice work

Excellent service.

Awesome service

Timely and courteous

Very polite.

Very Helpful.

Quick and professional