Roman Cavalry Air Conditioning and Heating, LLC

Edited - Marcelis arrived on time on a Friday, did his inspection and found no problems with my system. I never received an answer as to why my AC never ever turned off. After he said freon level was ok and recommended maintenance service next year I resigned myself to large bills and turning the AC off through the circuit breaker. On Saturday night the house was now hot so I planned on calling Monday morning first thing because apparently my freon was affected (it was cold before). Then Monday around 1:00am the house started smelling sickly sweet so I turned off the AC through the furnace as the thermostat wouldnt turn it off. I was unsure whether to call Roman Cavalry back as they didnt really help first time but Id already paid (so that was a waste of $$). In the end I decided to go with someone elses recommendation for another company. 𝟮𝗻𝗱 𝗘𝗱𝗶𝘁 - Mark, the mgr with Roman Cavalry, followed up on this review to find out how they could correct situation and leave me with a better opinion of their company. Told him other company already working on it. He requested honest feedback on their services and promised to offer constructive guidelines to employees in handling any questionable issues. His willingness to make me happy led to him offering a 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗿𝗲𝗳𝘂𝗻𝗱 (which 𝗜 𝗮𝗽𝗽𝗿𝗲𝗰𝗶𝗮𝘁𝗲𝗱). If I were looking for a manager, I would definitely consider him a top candidate. Roman Cavalry is lucky to have him. I rely on other peoples reviews so based on Marks commitment to customer service I will recommend you try their services.

Marcelis performed an air conditioning repair service and he was very educated and explained me everything I need to know about Air conditioning as new home owner.

Had an issue with our AC unit not cooling. Called Roman Cavalry and they came within that hour. The issue was fixed right away. They were very respectful, kind and patient with three kiddos in the house. They went over and beyond and even went into attic to double check everything. The price was reasonable and came with year long warranty. So so happy with this company! Thanks for keeping us cool 😎

Had trouble with our AC unit not cooling. Called Roman Cavalry and spoke to Marcelis and he was able to come same day! Not to mention it was Mother’s day weekend and raining and he got the job done! Super kind and service was very affordable. Will be calling them anytime I need any work with my unit!

Our AC went out after hours, and we called Roman Cavalry. A tech was at our house within an hour. The tech was honest and friendly, and the services were affordable. I would highly recommend Roman Cavalry and plan to use them for any of our future AC needs.

Marcelis was recommended to me by someone whos opinion I trust and he did not disappoint.He arrived within the specified time window and took the time to walk me through what the expected visit would entail do that I had a clear idea of what was expected. I have never done an AC tune up before in my new house and Im glad that the first person we turned to was Marcelis.He explained what he found during each step of the process and helped me understand how my system worked and how to anticipate different needs moving forward and what to watch out for based on the type of system I have. He gave me a peace of mind that my system was a good system but had some flaws that I needed to pay attention to so I could maximize the efficiency and the cooling of my familys house during the hot Houston summers.I would heartily recommend Marcelis to take care of all your AC and Heating needs as he is not only knowledgeable, but he is professional and makes sure you as a customer are better informed then before his visit. I feel prepared for the hot summer ahead and Im glad I have Marcelis to contact if any issue crops up. Thank you for the great work!

Marcelis, the owner of the business, took my call at 5pm and was at my door by 7pm as we scheduled. He helped me with troubleshooting the installation of a Wi-Fi thermostat and was able to identify a problem I was struggling with for several days within a few seconds.His work ethic as a business owner alone is incredible, working until late evening on a weeknight. With his kind demeanor and technical acumen with HVAC systems, I will be going to him for help any time I need it for as long as he’s in business.

Marcelis showed up on time & professionally serviced my AC system. I am very satisfied with the work done & for an affordable price. I highly recommend Roman Cavalry AC!!...Phillip Winfrey

Marcelis was wonderful! He showed up within the time frame that was given to us and fixed our issue so fast. He went above and beyond!

Fast and efficient repair from a skilled tech, I have been going with them for my ac tune up for years and theyre ac drain line service is top notch!

Marcelis was very thorough with the service and in explaining what he was going to do and what items should be addressed. He was very courteous and professional. Overall, great service and value!

Showed up within an hour of the initial phone call. Marcelis was very courteous, professional, and thorough. Best of all, the price was reasonable. Would very much recommend.

Marcelis is very knowledgeable in his feild, came out to provide maintenance service for my two residential units performed through inspection and serviced both the units along with detail report about the health of my aircondition systems. Thanks

Two AC units stopped working on a quite hot Saturday evening. The Roman Cavalry team showed up right away. Excellent communication and responsiveness. Very nice guy was helpful and fixed the units.

I love the technician that I services my ac, he is very professional and polite will continue to request him.

My hvac system needed a repair, called the roman cavalry team, and they scheduled me same day, which was convenient, as it was my only day off, thank you Marc!

I was very pleased with Roman Calvary A/C tune up service. They kept you updated on the technician arrival time. I will be using them again for A/C work.

Needed my ac repaired, the technician showed up on time, clean cut, and well mannered got me up and running within the hour and the price was manageable. Thanks!

Heater would not light, the technician showed up and was knowledgeable about my heating system, and had it repaired; no need for a new system.Thanks

I was late for my ac tune up this year, but Im glad I called these guys out, my unit is now blowing colder and I am satisfied that my unit is up to date.

The technician was very knowledgeable about my Ductless Mini Split system. He worked very efficiently and the cost was a lot less than I expected!

Good service and attention to detail. Marcellus is attentive to detail, polite, and professional. He is a real plus to Roman Cavalry’s reputation.

Fast and good service!!! Appointment was done easily, diagnosis and repair were all done way before the given time! 10/10 would recommend!

Marcelis truly went above and beyond. I will be recommending him to all friends and family!

They did an awesome job both times I use them ! I Would recommend to anyone with major AC issues!

Great service and customerservice, the technician went above and beyond his call of duty.

Provided an ac repair service on a hot and humid afternoon, did not mind my dog and maintained a high level of professionalism, highly recommend!

I was pleased with the repair that was done on a holiday, thank you so much for saving the day!

Thank you for the awesome service, I will be recommending you to my friends and family.

Thank you for adding me in on short notice, i appreciate the service.

Clean cut technician, knew what he was doing highly recommend!

Marcelis, is very professional, and he charged very good price

Very professional service technician and knows what he is doing

Attention to details, courteous and professional, will use again!

THAT man know what he is doing. Top tier A/C technician! 💯

Thank you for the emergency ac repair

Great work Very responsive

Excellent Customer Services

Very good and fast service

Quick help and professional tech!